SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2711 reviews
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Let our happy customersDo the talking

5

I’ve been taking all four of my cars here for smog checks and I’ve have not once been disappointed. The staff and technicians are efficient and I appreciate their work!

Thank you for being a loyal customer, Vin! We're thrilled to hear that you've had consistently positive experiences with our team. Your satisfaction is our top priority, and we appreciate your kind words about our efficient staff and technicians. We look forward to continuing to provide you with excellent service for all your smog check needs! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This is the second time I’ve had an oil change with Quality. They’re friendly and very professional. I show up without an appointment and both times I’ve been in and out in 45 minutes to an hour max. I watched the technician, and he was meticulous in wiping down any oil splashes on my frame, which is an inevitable during an oil change. All my fluids were topped off, including the wiper fluid, and I was very happy with the service I received from them. I highly recommend!

Thank you, David, for recommending us and being a loyal customer. We're happy to hear that you've had a positive experience both times. It's our goal to provide top-notch service, and we're glad we could deliver that to you. We appreciate your support and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mark was professional and helpful and an all around joy to work with. Honest and upfront about cost and very reasonable pricing. Will be my go to for automotive work in the future.

Jason, thanks for the 5-star review! We're glad you had a great experience with Mark. He's committed to providing honest and upfront service at a reasonable price. We appreciate your business and look forward to being your go-to for automotive work in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I had my car a change oil and it was just on time as the information given by the lady. She was kind and helpful

Thank you, Brenda, for your five-star review! We are delighted to hear that our service met your expectations. Our team takes pride in providing prompt and reliable service, and we're glad you found our staff helpful. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

The Equality care was great. doing the service was great. They answer all my questions that I had about the vehicle.They always do a good job. Thank you.

Thank you, Timothy, for the 5-star review! We're delighted to hear about your positive experience. Our team is committed to providing exceptional service, answering all your questions, and ensuring your satisfaction. We appreciate your kind words and look forward to serving you again in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Hector Colin! We couldn't be happier to know that you had such a great experience with us. If there's anything more we can do to provide excellent service, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

ZERO STARTS Very unprofessional! I there was a noice in my car so they charge me $100 for diagnosed and told me there’s nothing wrong with the car, I insist what about the noise the manager say that you can drive with the noice no problem or we can change a part later that will cost about $ 1500 for nothing if you don’t want the noice.. You can drive the car is nothing wrong with the car. Are you sure is ok I said. I paid . Next afternoon I drove in the freeway and ruin the transmission even though and after paying $100 for diagnostics and telling me there is nothing wrong. They do not know what they are doing very irresponsible. They are the worse. Too many people touching the car and one doesn’t communicate with each other and they do not know what they are doing. Unqualified DO NOT GO THERE POOR SERVICE!

Dear JGY User, We're sorry to hear about your experience. We strive to provide reliable diagnostics and customer satisfaction. We usually do not charge if we cannot diagnose your problem correctly. If there was a mistake, we will gladly refund your diagnostic fee. Please reach out to our team directly. We appreciate your feedback and will use it to improve our services. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent service, very friendly staff and complete satisfaction of work.

Thank you for the 5-star review, J Kay! We're thrilled to hear that you had an excellent experience with us. Our team takes pride in providing friendly service and ensuring your complete satisfaction. If there's anything else we can do for you, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I would recommend Quality Car Care Service for all my auto repairs.Mark and Chris do great work.They are friendly and explain any options that you might have to choose from.This is my go to shop when when needed.

Thank you so much for your glowing review, John! We are thrilled to hear that you would recommend us and that we have become your go-to auto repair shop. We take pride in providing great work and friendly service. If you need anything in the future, don't hesitate to reach out! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you for leaving us a four-star rating, Barry! We appreciate your feedback and are always striving to improve our service. Feel free to reach out if you have any further suggestions. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.