Silicon Valley Auto Repair

Let our happy customersDo the talking

5

My car started making crazy noises on a Friday evening and was so freaked out that there was something wrong with the engine. I wasn't able to bring it in on Saturday, so I had to try and find a place that was open on Sunday....which was close to impossible. Quality Tune-Up gets 5 stars, just for being open on Sunday when almost no one else is. Mark, who I think is the manager, reassured me right when I brought it in that it wasn't the engine and would be able to take care of it. Since I have a Saab, it's always a little funky getting it fixed and finding the parts for my crazy Swedish car so I rented a car thinking I'd need it a few days. Mark was able to have my car ready by the next afternoon, even with it needing quite a few random repairs. I was really happy with this place. They were efficient, seemed very honest, and best of all, were respectful and gave great service to both me and my mom throughout the whole ordeal. I also really appreciated that they didn't try to charge us for lots of things I probably didn't need just because we were women. Mark also offered for me to come in any time and he'd check all my fluids and top them off, free of charge. I felt very taken care of and was put at ease from the beginning. I'm definitely going to go back when I need an oil change or anything else and will feel comfortable knowing that I'll be treated with respect and like a valued customer.

5

Being female, I was not surprised when I was treated like I don't know what I am talking about when I went to other car repair places (I don't remember their names, unfortunately). I have repaired my own car on numerous occassions, and have a "knack" for knowing what the problems are when something goes wrong with my cars, so I really do know about cars (I just don't have all the necessary equipment, or the time) After debating with several mechanics about what my car needed, I was told to check out Quality Tune up. I went there, and was pleased that nobody argued with me or treated me like an ignoramous. In fact, they did exactly what needed to be done (what I wanted) and in a timely manner, for a reasonable price. I have been there every time I needed anything done on my cars, and have never been dissappointed! They are WONDERFUL!!!

5

They're honest and competent. Need I say more?

5

I only trust Raf and Sergio to touch my car from now on. I got a 100K tuneup recently and my Toyota Highlander has not been more happier! It hasnt run this great since I bought the car 6 years ago. I love my car and I need to take it to a trusty, good mechanic. I feel really lucky to have found this place thats so close to work . Very friendly, informative and nice bunch of guys.

4

I like coming here for times when I get lazy to do certain jobs like fuel filter changes (gasoline showers are NOT fun!) or for smog checks. The manager/owner Mark is a very friendly guy who will chat with you and not just tell you how much you owe. If you aren't comfortable doing your own routine maintenance on your car like oil changes, tire rotations, belts, and such this would be a great option for you. Naturally, they do try to sell you on small "add-ons" like power steering flush and fuel system cleaners, but I just politely decline.

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