SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2711 reviews
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Let our happy customersDo the talking

5

They are modest and hard working.

Thank you Amar for your kind words. Our team takes pride in providing excellent service with a dedicated work ethic. We appreciate your feedback! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good service, and professional explaining what happened on your car. I like.

We are pleased to hear that you had a positive experience at our company, Marco! Thank you for your kind words. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

They didn’t have an option for half synthetic for an oil change, so they charged extra for a quart of high mileage oil, not going back.

Douglas, We apologize for any inconvenience you experienced during your visit. We did try to reach out to discuss. Customer satisfaction is important to us, and we appreciate your feedback. Please feel free to reach out to us if you have any further concerns. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

15 minutes before they opened at 8am on a Friday and I was the 3rd person in line. 1st person in for oil change, second person in for smog check. I was in for an oil change. The receptionist/ coordinator was the only one who showed up on time. Every other tech got in staggered in late. Oil change process: My car went from the parking lot back to parking lot in 35 minutes. Whole process from check in to paying and leaving took 1hr 20min.

Laura, thank you for taking the time to share your feedback. We apologize for any delays you experienced during your recent visit. We strive to provide efficient service and we'll address the issues you mentioned with our team. We appreciate your patience and hope to serve you better in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great place that is fast and honest. They could have said I need all new belts during the tune up but they kept it real and said I’m good. That’s how you get a long term customer. I’ll be bring all my vehicles here now.

Thank you, Jug, for the 5-star review! We're delighted to hear that you had a positive experience with us. Our priority is to provide honest and efficient service to all our customers. We appreciate your trust and look forward to serving all your vehicle needs in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality, customer service and quality work

Thank you,for your five-star rating! We're thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we're proud to deliver quality work and excellent customer service. We appreciate your recommendation and look forward to serving you again!

Response from Quality Tune Up Car Care Center
5

The service technicians are very kind and know their business and are very knowledgeable. I had a smog test and oil change, they were very busy on the day I brought my car in, but they completed the service tasks in about 90 minutes, and also performed other vehicle inspection checks and fluid checks without being requested. I alway bring my vehicles here and am always satisfied with their work. They are very reliable and prices are competitive. I highly recommend this place for your autos service needs.

Thank you, Jerry, for your fantastic feedback! We appreciate your kind words about our technicians and their knowledge. It's great to hear that we exceeded your expectations by performing additional checks. We value your loyalty and thank you for recommending us to others. We look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

Like their quick response & service.

Thank you, Arturo, for the 5-star rating! We are delighted to hear that you appreciated our quick response and service. We strive to provide efficient and top-notch service to all our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

I bring my vehicles for routine maintenance at this location and I’m very happy with how Mark and his team have dealt with my requests.

Thank you for your loyalty and kind words, M H! Our team takes pride in providing excellent service to our customers. We appreciate that you trust us with your vehicle's maintenance needs. If there is anything else we can do to improve your experience and earn that fifth star, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you for taking the time to leave us a review, Sam! We're thrilled to hear you had a positive experience with us. If there's anything else we can do to make your experience even better in the future, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.