TODAY I RECEIVED ANOTHER 5-STAR SERVICE REPAIR ON MY CAR. Make no mistake about it, finding a quality, friendly, trustworthy & affordable automotive shop in the Bay Area is extremely difficult. Yes, I could have taken my Escalade to other shops including the Cadillac dealership, but, QUALITY AUTO TUNE-UP does it RIGHT. They test drive my car after each repair and if they find other problems, they call me with and we discuss options to help me out. The service team at Quality Auto have set a superior standard for customer service & customer care. They are really reasonably priced, and other local dealerships & auto shops should really look, listen & learn. Auto repairs are so damn expensive and stressful, it really a great relief to know that I have a auto shop that would take care of my car without breaking my purse. It's OK to even supply your own parts, I love it. I think its great also they work with you to schedule your repair, so you are back on the road real soon. I Love it ! I would not say it if it wasn't true, everyone is friendly, attentive, and knowledge. JUST ALL AROUND GOOD PEOPLE. The customer lounge has been remodeled and is comfortable given a small space. I have always had a really positive experience with Quality Auto Tune Up. They have my business & referrals. Thanks again for raising the bar on auto service & customer care. You got to try them, you will be pleasantly surprised! JULIE & MIKE YOUR AWESOME !!! Much Appreciated!