SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you for your 5-star rating, Dreed! We are thrilled to hear that you had a great experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was in and out in 15 minutes. They even applied a coupon so I paid less than expected. The staff is friendly.

Thank you for sharing your great experience, Mary! We're glad our efficient service and friendly staff exceeded your expectations. We value your business and look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Aouchithyareddy! It's fantastic to hear you enjoyed your experience with us. If there's anything we can do to enhance your next visit, please don't hesitate to let us know. We look forward to seeing you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good service, very nice peoples

Thank you for the glowing review, James! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority and we're glad that our team was able to provide you with excellent service. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Whole team so friendly, reasonable price .

Thank you for taking the time to share your exceptional experience with us, Jasvinder! Our team takes pride in providing friendly service at a reasonable price. We're thrilled you had such a great time with us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Always get good service when I use Quality Tune Up.

Carl, Thank you for choosing us! We're thrilled to hear that our service consistently meets your expectations. It's our goal to provide top-notch service and keep your vehicle running smoothly. We appreciate your continued support. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Arbitrary prices. Be careful on the first quote. Negotiate. The prices are substantially higher than other auto shops around and somewhat comparable to the car dealers. Labor prices: The quote $178/hr was noticeably higher than what's posted on the board behind the desk and other garage shops around. Google quotes $80/hr for small shops like this and $150/hr for dealerships. Walmart is $40/hr. Parts prices: "This is what the computer gives me" was the only response provided for the auto parts prices difference of more than twice of Amazon or Walmart. Delay: Also not sure why it takes 15 minutes to provide the quote on a basic service from an expert who's been working for more than 10 years? The ball park prices should be in their head. Far from transparent practice. Respectful and courteous: on a positive note, customers are apparently treated with respect.

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your positive review, Manjunatha! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out. We look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This most recent visit was a routine oil change. Like other visits, they team there was quick, courteous and professional. But the reason they have earned my trust and repeat business is that on a prior visit, they pulled me aside to show me how worn my tires were (I did not come in for that, and would need to go somewhere else to get new tires). They were genuinely concerned for my safety and implored me to get new tires quickly. While I am sure that other places would have clinically told me that I needed new tires, they on the other hand led me around the car, showed me each tire, and pointed out where each tire was nearly tread bare. And kept looking at me to make sure that I understood in what bad shape the tires were in. It was clear they actually cared. That's why I will always go there for car repairs.

Wayne, it's fantastic to hear about your positive experience at our shop! We appreciate your trust and loyalty. Safety is our top priority, and we're glad our team went above and beyond to ensure your well-being. Providing personalized service is what sets us apart. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.