SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2876 reviews
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Let our happy customersDo the talking

5

Very good customer service. I’ve gotten 3 oil changes so far and I’ve been satisfied every time. The process is always fast and affordable.

Thank you for choosing us, Isiah! We're delighted that our customer service and promptness have left you satisfied. We strive to offer quality service at an reasonable price. We're looking forward to seeing you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Customer service is absolutely horrible,the gentleman hung up regarding repeating my make/model/year.. Please stay away from this POS place. Customer service is everything

RDR, we apologize for the negative experience you had with our customer service. Providing exceptional service is our top priority, and we regret any frustration caused. We value your feedback and will use it to improve our communication processes. Thank you for bringing this to our attention. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I found this shop through a fine picked search on google and could not be happier with my experience with them! Not only were they respectful, personable but they were honest. The reviews do not lie and all the five stars given are well deserved. Originally I went in for an oil change before my drive to San Diego and asked for them to do a quick once over on my car to make sure there were no immediate, visible wear and tear that would cause my drive to not be smooth sailing. To my satisfaction they do a 20pt check of fluid and hoses along with visual and audible inspection for free with every service they provide. Finding a mechanic that is honest and has a sincere passion towards customer service is rare to find but these guys nailed it and went above and beyond. Easy to say, I found my new “ go to” mechanic and shop. I’m almost looking forward to my next tune up just so I can come and visit this awesome hard working group of mechanics. No need to look further, this shop is where you want to go! Oh and Mike is a bada**.! True OG when it comes to being an auto mechanic! Thank you Mike and team!

Katelynn, thank you for taking the time to share your fantastic experience! We strive to provide exceptional service and ensure our customers' peace of mind on the road. We are thrilled to have exceeded your expectations, and we can't wait to welcome you back for your next tune-up! Thank you for your kind words, and we will make sure to pass them along to Mike and the team. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great, thorough service and friendly. This place is a gem!

Thank you, Ted, for your awesome review! We're delighted to know that you had a great experience with us. Our team takes pride in delivering thorough, friendly service to all our customers. Remember that we're here for you whenever you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Had a great experience with Mark. He really provided excellent service and care.

Thank you for the wonderful review, Nila! We are thrilled to hear about your great experience with Marc. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Stefan! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your time even better, please don't hesitate to let us know. Have a fantastic day! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I called the day after New Year's, my headlights and brake light out on my 2018 BMW. The guy told me to bring the car in and they will take a look. Long story short, got oil change and lights fixed in just a few hours at a reasonable price. I'm happy with the service and professionalism of Quality Tune - Up and highly recommend them.

Thank you Catherine for recommending us! We're glad we could provide prompt service for your BMW and fix the lights at a fair price. Your satisfaction is our priority, so don't hesitate to reach out if you need anything in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very polite attitude to costumer.

Thank you for your kind words, Errol! We pride ourselves on providing excellent customer service and it's great to hear that our polite attitude made a positive impression. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thanks for the 5-star review, Pat! We're thrilled to hear that you had a great experience with us. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great place with equally great staff and service. I take both my cars (Toyota and Nissan) and they always take the utmost care of our cars. Marc who works there is great! Shout out to his team as well who always gives us the best they can!

Thank you, Chewie, for the kind words! We're thrilled to hear that you consistently have a great experience with our team. We'll be sure to pass along your shout out to Marc and the rest of the crew. We can't wait to provide you with the same top-notch service next time you visit! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.