** there is a $10 off Synthetic Oil Change coupon on Yelp!** TLDR; Marc and his colleague were very friendly and professional. I would highly recommend coming here for car services! Their prices are very reasonable as well! ~~~ I called multiple oil change locations (Pepboys, Jiffy Lube, Honda dealership), and decided to come to Quality Tune Up because after the $10 coupon, it was the cheapest (~$55). When I arrived, Marc was very nice and welcoming. He collected my information and told me it would take around an hour to complete, and that he would call me after everything was done. I mentioned to him that I had the $10 off coupon, and he told me he would apply it at the end, when I picked up my car. During the wait, I was able to walk across the street, and wander around Santana Row. This place is located right across the street from Maggianos. After a little over an hour, I decided to walk back to the shop. Marc told me that my service light indicated 3 things based on the 3 different service letters and numbers. I needed an oil change, tire rotation, and air filter change. He told me that since he didn't have any air filters available, he could order one for me. I told him that I wouldn't be able to wait for the air filter change today, but he told me I could stop by another day to get it replaced (it would only take a couple seconds). When he was processing my payment, he forgot to apply the coupon, and was very apologetic. He said that he would be able to apply the synthetic oil coupon to the new air filter, when I get it done. He also wrote it on my receipt. I was very happy with the overall service, and will definitely come back here again! Also, the location is perfect, because while you wait, you can walk to the mall or to Santana Row!