SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

I was very happy with the customer service Gilbert and Lee gave me today! I came in because my tire was leaking air but didn't have much time to wait for it to be fixed. They immediately addressed the problem and got me in and out of there in no more than 10 minutes. Needless to say I was very impressed by their attentiveness to my issue and their ability to get it done quick. I greatly appreciated the help today and will definitely come back for any future repairs.

5

I have been going to the Quality Car Care Center for years! They are amazing! I can always trust them to tell me the truth with my car and I know they won't overcharge me. Gilbert and Lee give phenomenal service every time! I won't bring me car anywhere else!

4

I went in around 12:30pm today for a smog check. Gilbert was very friendly and helpful. He told me my car was 2nd in line and it would be about an hour. I was done and out of there by 1:10pm. I only gave 4 stars though, because while another guy was hooking up my car he seemed a little careless like he didn't care if he hit something. Also, while he was inside my car, another customer or a friend of his was hanging all over my car and talking to him with another bystander; seemed very distracting and I didn't like having some many people around my car that didn't work at the Quality Tune-Up. Besides that, Gilbert gave great service and got me out of there 15 minutes ahead of schedule.

5

This was my first time visiting after seeing great reviews on Yelp. I called ahead of time to get an estimate wait time for an oil change, and Victor told me to come in and they could help me right away. Very friendly staff, and Victor was very honest about other items I would need to take care of and why. No pressure at all, and he made me feel at ease. I will definitely be back for great service! Thank you guys! Mari

5

Super fast and friendly staff. Gilbert was very nice and honest. Thanks Gilbert for the great service. I will be returning back.

5

Very satisfied with this shop, I've been coming here for the past 2 years. Never let down with the amazing customer service and quick service. I have a 2008 mitsubishi Lancer and I've never had any problems with it thanks to these guys. Make sure when you stop by to ask for Gilbert or Lee, those are my guys!

5

I came into the shop today just wanting an oil change but these guys did everything. I had Gilbert and Mike help me out and they fixed everything. They helped me tape underneath my car to fix a small issue. They helped me drain my nasty transmission fluid. I was really impressed with how much they cared about my service. This is my shop from now on.

5

Anytime our car needs any kind of maintenance we take it over to the people at Quality Tune-Up. Mike, Lee, Gilbert, and the team have never let us down with regards to their work and word. They get the work done in a timely manner. We always feel safe leaving our car with them. It is also very nice that the work can get done quickly and I can go get a coffee or a bite and relax or stroll for a bit outside with my children across the street at Santana Row. We have been customers of theirs for over 10 years. They have serviced our Audi, Lexus and Chevrolet. My husband and I highly recommend this shop.

5

It's a nice place,They did the timing belt replacement last week which was on time and with a reasonable price.Gilbert and other staff were nice and knowledgeable.I like their service and I will come back next time.

5

Great service .... great owner ... no complaints!

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.