Silicon Valley Auto Repair

I've been getting vehicles serviced here regularly for more than a year. Some jobs are minor routine maintenance (oil, smog), others are more involved (brakes, engine). The work is done efficiently, right the first time, and everything is explained in plain terms up front. The prices are fair (downright excellent on the big jobs). The big thing, though, is that I TRUST these guys. Integrity in everything -- you see it in the way they care for EVERY customer, EVERY supplier, and each other. Mark and his team have earned my loyalty and my recommendation. If you are looking for honest, reliable, efficient care of your vehicles you'll find it here.

I came here needing an oil change and smog. I choose this location due to yelp reviews and a coupon that came to my house. I called in the morning to make an appointment and they said no appointment needed, just to come in. I even clarified that I wouldn't be able to make it until 4:30pm due to work and they close at 6pm. Rich said it would be no problem. The location is literally at a 76 station so it can be a little hard to miss. It is located across the way from Santana Row so killing time is easy. Rich took down my information, gave me a quote and told me that my car would be ready in about an hour. I left and got a call promptly one hour later. Rich asked if I would like to add some power steering fluid and when I said I would be able to take care of it, there was no trying to sell me on it or annoyance in his voice, just "okay sounds good!". I really appreciate service like this because my experience at other places have been super unpleasant and very pushy. Prices were fair, I paid and was on my way. Rich has superior customer service and I will gladly return.

Loved this place! Ask for Sergio- such a nice man. Got my Toyota Tundra right in (no advanced warning) and smog-checked my truck in 20 minutes. He noticed that I had printed out his business overview from Yelp and gave me a nice discount! Honest and know what they are doing. I will be bringing in my Civic and Tundra in again for an oil change and service. Nice to have honest guys so close to home! Thank you!

We rolled in on a Sunday without an appointment to get an oil change and they had us on our way in about a half hour even while despite being relatively busy. What really makes the place stand out though is how Mark treats his customers. He is a generous person, a descriptor I've never used in the context of a car shop before. He goes above and beyond to make sure his customers have a great experience. As a result, he won two more loyal customers as long as we're in the area.

This Quality Tune-Up Shop is located at a gas station across the street from Santana Row -- don't drive too fast and you might miss it driving down Winchester! I've been here twice since moving to the Bay Area a year ago and I'm happy to report that the service has been consistently great. So much so, that I'd rather drive down from SF to get my car serviced here than to look for a new shop in the city (I used to live in Santa Clara, which is how I stumbled across this shop in the first place). The guys here are friendly, knowledgeable, and get the job done efficiently. They charge you a fair price and don't try to scam/sell you on things you don't need.

New to the area and ended up gong to Quality mainly because they were open on Sunday. They took me with no problem, got it done quickly, for a good price (25 bucks for an oil change) and were really friendly and courteous in the process. They even told me my car was in good shape aside from needing the oil change and didn't try to upsell me anything I didn't need, which I have had some bad experiences from shops over. I'll be a repeat customer!

ok, I understand things can happen! But? I hadn't had the chance to write about this shop until now! I have to say, you can't please everyone but my experience with this shop has been AWESOME!!! I had major problems with my Dodge and they repaired the issues at hand for a fair price!!! I have been coming to quality tune-up shops since the 80's. I know how these guys work and how they are! Their one big family that really is concerned about you TRULY being a Happy Customer!!! I found that other places I have went too simply didn't work out for me! I trust these guys VERY MUCH!! Personal note to Sukhi: Mr. Sukhi, as you know "YOU HAVE A GREAT TEAM!!! " I have been coming to your shop for many many years!!! Sorry that you can't please everyone all the time but you have managed to take care of my old car and as well as my new 2013 Camaro with a LOT of TLC!!! You guys rock and "EVERY SINGLE TIME" I come in? I'm always treated very kindly and VERY professionally!! I have told you guys in person, Thank you! But now I'm saying it here "THANK YOU!!! I always have recommend YOUR shop to family and friends for years, and you know what? I always hear great things about you and your Team and nobody has ever complained to me once about anything negative! You guys "NEVER" failed me and it is what it is!!! "YOU GUYS ARE THE BEST!!!" Hey, See you guys soon!!! I'm Due for another Oil Change!!! : ) Sincerely, A VERY HAPPY CUSTOMER!!! Jim H.

I have been looking for a place in Fremont for a mechanic. Man am I glad I visited Quality Tune-Up Shop. Mark is such an Awesome guy. What i like about the most is that he communicates with you before he does anything to the vehicle, talks about the cost and waits for your approval. He's honest about his work. He'll let me know if i really need something done right away or if the problem is not really that severe and can wait a little bit. He's not one of those "Fix This, Fix That, or You should also upgrade to that." Mechanic. Ever since my first visit at his shop I have yet to go somewhere else to have anything done. I have been there several times and all my visit was really pleasant!! Great Job Mark and Staff !!!

I had a pleasant experience having my car's oil changed and a smog test at this shop. After taking it in, Mark also thoroughly inspected my car, found that I did not have an AC/heater air filter and that my power steering fluid needed to be changed. I should note that I work in construction where my car is subjected to a very dusty environment on a daily basis, hence the unusually dirty fluids and the need for filters. At no point was I heavily pressured to buy services that I did not need, nor were there any dishonest tactics that I've encountered before used. The work was prompt and professional. The service was amenable and friendly, and I found an honest tune up shop. I'll be taking my car back for servicing when needed to this gentleman.

Quick Summary: Hardworking + Knowledgeable + HONEST. Rare combo in the sketchy auto car mech industry. Came in on Sunday, for an oil change and brake inspection. Was helped by a guy named Mike. It was a bit busy and only he was working. Mike told me it would be ~$35 for the oil change and $20 for the brake inspection. When I came to pick up my car he told me the rotors had another ~6 months of wear and tear before needing to be resurfaced (as long as I didn't mind the occasional bumpiness when applying the brakes). Here's what really impressed me... He only charged me $35 for the oil change because he was able to do visually inspect the breaks and didn't have to remove anything to inspect the rotors.