SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2522 reviews
Call one of our locations to check availability

Let our happy customersDo the talking

5

Thank you, Matt! We appreciate your 5-star review. It's fantastic to hear that you had a great experience with us. If there's anything else we can do to make your time even better, please let us know. We look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality car care does another great service. Knowledgeable, reliable, and timely with my car. No extra add ons, but they do recommend and suggest things my vehicle needed. I’ll be back again.

Thanks, Adam! We're happy to hear that you had a great experience with us. Our team takes pride in providing reliable and timely service without any extra add-ons. Recommendations for your vehicle's needs are always based on what's best for its longevity and performance. We look forward to seeing you again!

Response from Quality Tune Up Car Care Center
5

I got an engine light on, so I brought my car in for an evaluation on Saturday, got all the info I needed, then brought the car back in on Monday morning and got it fixed right away! The staff was very kind and I'm keeping their contact for any future services I need for my car! Thank you, Sukhi and all the staff!

Thank you Mariana for your awesome 5-star review! We are glad to know that we were able to assist you quickly and get your car fixed. We appreciate your kind words about our staff. It's great to know that you will be returning to our shop for any future car services. Thank you for choosing us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

These guys are great. Been going there for years.

Thank you Angela for being a loyal customer! It's always a pleasure having you here. We appreciate your continued support over the years. If you ever need anything, don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This is my favorite auto shop. They do great work and always finish on time.

Thank you, Debra, for choosing us as your favorite auto shop! We're thrilled to hear that you enjoy our great work and on-time service. Your satisfaction is our top priority, and we look forward to providing you with excellent service in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Got a smog check there recently. Everyone was friendly, welcoming and helpful. I would definitely go back for other work I may need in the future.

Thanks for choosing us for your smog check, Haley! We're thrilled to hear you received friendly and helpful service. We pride ourselves on providing a positive experience for all our customers. We look forward to assisting you with any future automotive needs. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

excellent service and pricing. very pleased with quality of work. will continue to do business with them

Thank you for your feedback, Robert! It's wonderful to hear that you were pleased with our service and pricing. We are glad to have met your expectations. We look forward to continuing our business relationship with you! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I suspected that the dealership wasn’t changing the oil on my truck as they were supposed to so I came here to get an oil change. I was happy to see the difference knowing what the oil before looks like and after the shop did the oil change. The difference was obvious. And they did it right on the spot. Very straightforward.

Thank you for your five-star review, Aleckine! At our shop, we prioritize transparency and quality service. We're thrilled to hear that you noticed a immediate difference in your oil change and that we were able to provide you with a straightforward experience. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Arbitrary prices. Be careful on the first quote. Negotiate. The prices are substantially higher than other auto shops around and somewhat comparable to the car dealers. Labor prices: The quote $178/hr was noticeably higher than what's posted on the board behind the desk and other garage shops around. Google quotes $80/hr for small shops like this and $150/hr for dealerships. Walmart is $40/hr. Parts prices: "This is what the computer gives me" was the only response provided for the auto parts prices difference of more than twice of Amazon or Walmart. Delay: Also not sure why it takes 15 minutes to provide the quote on a basic service from an expert who's been working for more than 10 years? The ball park prices should be in their head. Far from transparent practice. Respectful and courteous: on a positive note, customers are apparently treated with respect.

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.