SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you for your five-star rating, Lorena! We're thrilled to know that your experience with us was excellent. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I came from Los Angeles to do the Cooling service since my daughter that lives in the area had a great experience with your services. I was also very happy with AJ’s professionalism and overall my experience was excellent. Will drive from LA again if I need anything from Your company.

Thank you Maria for the 5-star review! We're thrilled to hear that you came all the way from Los Angeles to experience our services and that you had an excellent experience with AJ. We appreciate your loyalty and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

We agreed to one service at a price and then they added more and more without an option to say no

Dear Solomon, Thank you for your feedback. We strive to maintain clear communication with our clients regarding the services provided. Before any work begins, we provide detailed estimates that outline all agreed-upon services and associated costs, which require signatures to confirm acceptance. We understand that additional services may arise during the process, and we always ensure our customers have the option to approve or decline any extras before proceeding. Your satisfaction is important to us, and we are here to address any concerns you may have. If you would like to discuss this further, please feel free to reach out directly to Harpreet at 408-404-8297. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

In and out for Smoke Check quickly.

Thank you for the great review, Michele! We're glad you had a positive experience with us and that we were able to get you in and out quickly. If there's anything else we can do for you, please don't hesitate to reach out! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Suki is my go to guy whenever I have automobile issues. He's very trustworthy, knowledgeable and fair.

We appreciate your kind words, Michael Pedro! It's fantastic to hear that Sukhi has consistently exceeded your expectations with his expertise, honesty, and fair approach. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fat and easy smog check at a good price.

Thank you, William, for your outstanding five-star review! We are glad to know that you found our smog check service top-notch. Providing quality service at competitive prices is what we strive for. We look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

My first visit. Will come back after 5,000 miles.

Thank you Stanley for choosing us for your vehicle needs! We're happy to know that your first visit was a positive one. We look forward to seeing you again when it's time for your next maintenance check after 5,000 miles.

Response from Quality Tune Up Car Care Center
5

Very quick and efficient

Thank you, Christina, for your kind words! We're glad to hear that you had a great experience with us. It's always our top priority to provide quick and efficient service to our customers. We appreciate your feedback and hope to assist you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thorough & quick. Thank you for accepting my confirmed ‘walk in’ and validating my pre-purchase inspection! 😊 it’s always a great feeling when you have a friendly neighborhood auto shop you can trust!

Thank you for the glowing review, N Thornton! It's wonderful to hear that you had a fantastic experience with us. We take pride in providing thorough and efficient service, and it's great to know that we exceeded your expectations. We're grateful to have earned your trust, and we look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
4

I went for Smoke check.. the service was good and people nice, my only comment .. too much waiting, they service first other cars that came after me . My car was ready and nobody call me to inform that. I was sitting outside the shop for a long time and i saw my car in the parking lot ready..

Thanks for sharing your feedback, Andres. We're glad you found our service and staff to be good. However, we apologize for the extended waiting time and lack of communication. We appreciate this valuable information and will use it to improve our processes. We look forward to serving you better next time. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.