SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Marc and his team at Quality Tune Up Car Care Center has always gone out of their way to change my oil to accommodate my busy schedule. I trust them to always bring to my attention any problems they see and I appreciate that I never feel pressured into any service. I feel they honestly share when it might be urgent or estimate how much time or how many miles I might have until I might need service or something repaired or replaced. Like they noticed that my strut had leaked out and even though it’s an unexpected expense, I trust them to take care of my strut problem on my 2014 Acura. My husband is a car guy and awesome mechanic but he even told me to go ahead with the service/repair before I head home to Truckee. They guarantee their work for 1 year or 12,000 miles. I’m praying it all goes well for the Quality team today working on my car. I’ll keep you posted.👍❣️and give you an update. Thanks for always being so friendly and customer service focused Marc!! You ROCK❣️

Jan, thank you for this amazing review! We're happy to hear about your positive experiences at our shop. Our team takes pride in providing exceptional customer service and expert car care. We always strive to make the process convenient and stress-free for our customers. We appreciate your trust in us and we're glad that your husband agreed. Don't worry, we'll take great care of your car! Our guarantee ensures your satisfaction. Thank you for the shout-out to Marc and the team! We look forward to seeing you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

In and out quickly,friendly service always satisfied. 😄

Thank you RBL RBL! We appreciate your kind words about our fast and friendly service. It's always a pleasure to serve you. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you Javier for your 5-star review! We're thrilled to know that you had a great experience with us. Customer satisfaction is our top priority and we are glad that we met your expectations. If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

My service was a SMOG check only. Service was fast. Staff was informative. I may consider having my car service here again given good experience I had. Plus there is a follow up review after service.

Thank you, Ted, for the fantastic feedback! We're delighted to hear that your SMOG check was quick and that our knowledgeable staff provided excellent service. It would be our pleasure to assist you with your car's needs again in the future.

Response from Quality Tune Up Car Care Center
5

Was recommended by a friend and the service was great. Took my car in for a list of things to repair by a different company and found out that half of their information wasnt true. I saved thousands of dollars taking it to Qualify Tune Up. Thank you, Danielle

Thank you Danielle for the great review! We are happy to hear that our service exceeded your expectations. Our team at Quality Tune Up always strives to provide honest and reliable service. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I have brought my car and my sisters for oil changes and smogs. Every one is very nice and done in a timely and affordable manner. Mike you are very kind and helpful. Thank you

Thank you Marie for the 5-star review! We love taking care of our customers' cars and it's great to hear that you and your sister have had positive experiences with us. We'll make sure to pass on your kind words to Mike. Looking forward to seeing you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Just a very honest, thorough shop.

Thank you for the kind words, Dennis! We're pleased to hear that you appreciate our honest and thorough approach. It's always our goal to provide top-notch service to our customers. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
3

Very poor customer service. I went there for Smog-test and it was if I was talking to a machine the whole time. They got the work done in ~1hr and they are on the expensive side as well paid ~$70

Thanks for your feedback and for bringing your vehicle in for a smog test. We’re sorry to hear you didn’t feel the level of service was as warm or engaging as it should’ve been. We aim to provide efficient and professional service, especially during busy times, but we understand that the human connection matters too. As a high-volume shop operating on a first-come, first-served basis, we focus on getting customers in and out quickly without compromising quality. Our smog test pricing is competitive for the area and includes certified inspection and timely results. We also offer full auto maintenance, check engine diagnosis, and complete repairs for added value. We appreciate your business and here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Polite, quick and efficient

Thank you for your kind words, Dale! We're thrilled to hear that you had a great experience with us. Providing polite, quick, and efficient service is always our top priority. If you have any further questions or need assistance, feel free to reach out. We're here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quick and great quality. In and out . Mike helped me find an online discounted coupon . Will be going back

Thank you, Madeline, for choosing our company! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing efficient service and quality work. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.