SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2528 reviews
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Let our happy customersDo the talking

5

This is my favorite auto shop. They do great work and always finish on time.

Thank you, Debra, for choosing us as your favorite auto shop! We're thrilled to hear that you enjoy our great work and on-time service. Your satisfaction is our top priority, and we look forward to providing you with excellent service in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Got a smog check there recently. Everyone was friendly, welcoming and helpful. I would definitely go back for other work I may need in the future.

Thanks for choosing us for your smog check, Haley! We're thrilled to hear you received friendly and helpful service. We pride ourselves on providing a positive experience for all our customers. We look forward to assisting you with any future automotive needs. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

excellent service and pricing. very pleased with quality of work. will continue to do business with them

Thank you for your feedback, Robert! It's wonderful to hear that you were pleased with our service and pricing. We are glad to have met your expectations. We look forward to continuing our business relationship with you! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I suspected that the dealership wasn’t changing the oil on my truck as they were supposed to so I came here to get an oil change. I was happy to see the difference knowing what the oil before looks like and after the shop did the oil change. The difference was obvious. And they did it right on the spot. Very straightforward.

Thank you for your five-star review, Aleckine! At our shop, we prioritize transparency and quality service. We're thrilled to hear that you noticed a immediate difference in your oil change and that we were able to provide you with a straightforward experience. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Arbitrary prices. Be careful on the first quote. Negotiate. The prices are substantially higher than other auto shops around and somewhat comparable to the car dealers. Labor prices: The quote $178/hr was noticeably higher than what's posted on the board behind the desk and other garage shops around. Google quotes $80/hr for small shops like this and $150/hr for dealerships. Walmart is $40/hr. Parts prices: "This is what the computer gives me" was the only response provided for the auto parts prices difference of more than twice of Amazon or Walmart. Delay: Also not sure why it takes 15 minutes to provide the quote on a basic service from an expert who's been working for more than 10 years? The ball park prices should be in their head. Far from transparent practice. Respectful and courteous: on a positive note, customers are apparently treated with respect.

Dear Mr. Sharma, we're sorry to hear about your negative experience. We value your feedback and would like to address your concerns. Please reach out to us directly so we can investigate and assist you further. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Such awesome Customer Service. Went in for a smog. Quick and easy. Was less than an hour wait.

Thank you for this amazing review, Cheryl! We thrive on providing quick and easy experiences and we're glad we hit the mark with you! If you have any questions, feel free to call. We look forward to seeing you in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I have been going to Quality for years, I have nothing but good things to say about them. Amazing service , knowledgeable , and friendly . You can count on them to go above and beyond to take care of your Auto care needs .

Thank you for your continued trust in our services. We appreciate your kind words about our team. It's wonderful to know that we consistently provide you with amazing care. We look forward to serving you for many more years to come. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I have been going to Quality for years, I have nothing but good things to say about them. Amazing service , knowledgeable , and friendly . You can count on them to go above and beyond to take care of your Auto care needs .I highly recommend them !

Thank you for your 5-star review! We appreciate your loyalty over the years and are thrilled to hear about your positive experience. Our team is committed to providing exceptional service, and it's rewarding to know that we've exceeded your expectations. We look forward to serving you again in the future and thank you for recommending us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you for your review, Vijendra. We appreciate your feedback and are glad to hear you had a positive experience. If there's anything more we can assist you with, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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