SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2528 reviews
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Let our happy customersDo the talking

5

I have used this place many times. I have a 2003 ford mustang. The fan behind the radiator went out on my car and the car was leaking radiator fluid. I took it to Quality and they priced me a quote to inspect it. They let me know that the fan was the issue and if they found any other issues when replacing it they would let me know. After it was repaired. They. Called me and let me know it was just the fan. I asked about the leaking fluid and they said there was no other issues, it was probably leaking because it was over heating due to the fan going out. They did great work, and was very fast. Had my car back in one day. My car is running better than it was before the fan went out.

Thank you Kevin for taking the time to share your experience with us! It's great to hear that we were able to quickly identify and fix the issue with your Mustang's fan. We pride ourselves on providing efficient and reliable service, so we're glad that we were able to get your car back to you in just one day. It's always our goal to make sure our customers leave satisfied and with a car that's running better than before. We appreciate your trust in us and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

AJ was very kind and understanding. Very helpful. My parents have been going here during their lifetime and I certainly understand why. Just good kind professional service that you don’t encounter often these days.

Kelly, Thank you for the wonderful review! We appreciate your loyalty and trust in our service throughout the years. It's fantastic to hear that AJ provided you with exceptional care and assistance. We pride ourselves on offering kind and professional service to all our customers. We look forward to serving you again and continuing to exceed your expectations! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you for your positive rating, Mary! We strive to provide the best service possible. If there is anything we could do to make your next experience a 5-star one, please let us know. We appreciate your business! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Mark was honest about declining a specific repair, and recommended another better suited shop. Good suggestions on Oil Change servicing. Veteran discount.

Thank you for your feedback, Jon. We appreciate your kind words about Mark's honesty and his expert recommendations. We also offer a veteran discount to show our gratitude. We look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very satisfied and the team there in Milpitas was polite n fast!! The boss was very accommodating as I’m disabled and in a wheelchair. I will be takin both my cars there for service thanks guys for being awesome. See ya next time.

Clayton, Thank you so much for your wonderful review! We are thrilled to hear about your satisfaction with our team here in Milpitas. Providing excellent and efficient service to all our customers is our top priority. We look forward to seeing you again and taking care of both your cars. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

My car needed some work done because my A/C was not working, Within a couple hours, they had them done no issues, And they quote they gave me initially, Oh, afraid of changes just like anywhere else, Surprisingly, I don’t have to pay extra. And I really appreciate it. Not many people are transparent, especially on the automobile business. Thank you, everyone. Who needs some work done on their cars. I will recommend everyone of my neighbors to come here. I know for a fact that I’m going back😀

Lorenzo, Thank you for your incredible review! Being called the best automotive by you could not make us happier. Proud to offer reliable and honest service. Come back anytime! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Want to do 5 stars but site only went to 4.5 Always get my car needs done quickly Reasonable

Thanks for the amazing feedback, Diane! We're delighted to hear that you always receive excellent and prompt service with us. Your kind words mean a lot. Have a fantastic day!

Response from Quality Tune Up Car Care Center
2

Sierra Way, Milpitas location. I had to take my RAV 4 back the next day, after an oil change, to have the oily hand prints cleaned off the drivers side door, door handle, hood, and inside the vehicle. The manager (no name on shirt) wiped off the marks and said "sorry". I'm not sure how many cars their mechanics "dirty up" a day changing fluids but I doubt mine was the only one. In my mind, at this particular location, management seems lax and rather ambivalent..

Hello Kevin. We apologize for the inconvenience and understand your disappointment. Our team strives to provide excellent service and avoid such oversights. We appreciate your feedback and will address this issue with our staff to ensure it doesn't happen again. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Price reasonable. Staff knowledge . Done in timely manner. I will return real soon I have several cars. Thanks Mike....

June, Thank you for your wonderful review! We're delighted that you found our prices reasonable and appreciated our knowledgeable staff. It's also fantastic to hear that we completed the job in a timely manner. We're thrilled to have you as a loyal customer and can't wait to see you and your cars again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service and very detailed explanation. Our road trip was in good hands. Marc was friendly and courteous. Service was quick and throughout. Prices are very fair and no hassle or hidden fees. Will definitely come again.

Thank you, Victor, for trusting us with your road trip! We're delighted to hear that you had a fantastic experience with Marc and that our service exceeded your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.