ZERO STARTS Very unprofessional! I there was a noice in my car so they charge me $100 for diagnosed and told me there’s nothing wrong with the car, I insist what about the noise the manager say that you can drive with the noice no problem or we can change a part later that will cost about $ 1500 for nothing if you don’t want the noice.. You can drive the car is nothing wrong with the car. Are you sure is ok I said. I paid . Next afternoon I drove in the freeway and ruin the transmission even though and after paying $100 for diagnostics and telling me there is nothing wrong. They do not know what they are doing very irresponsible. They are the worse. Too many people touching the car and one doesn’t communicate with each other and they do not know what they are doing. Unqualified DO NOT GO THERE POOR SERVICE!
Dear JGY User, We're sorry to hear about your experience. We strive to provide reliable diagnostics and customer satisfaction. We usually do not charge if we cannot diagnose your problem correctly. If there was a mistake, we will gladly refund your diagnostic fee. Please reach out to our team directly. We appreciate your feedback and will use it to improve our services. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center