Silicon Valley Auto Repair

I'm disappointed to be posting this review. A few months ago, I went to get a smog check. The old gentlemen explained that he could not get a reading, drive it for about 150 miles and come back. He charged me $50 but said he won't charge when I come back. Fast forward a few weeks ago I go back after doing what he said. They claim they ran it 4 times but could not get a reading. He said something is wrong with my car and to bring it to the dealer. So I went to the dealer, they said nope, we can't touch your car because it's exhaust related. You would think quality tune up would know that? Anyways, I'm stuck but decide to go to another smog place down the street. I explained my predicament and they were able to run and pass my car in 10 minutes - no issues. I then googled Quality Tune Up reviews and found almost identical situations to mine. This other smog place said they are either running a scan or don't have the right equipment or knowledge. Here is where I'm really disappointed. I've gone back to Quality Tune several times to speak with the owner, only to be told he's not there. I've gotten no call back or response. I'd like a 100% refund on the smog I ran with them. It would seem appropriate considering the runaround I've been given. I've also been a loyal Quality Tune Up customer for many years so you'd think this is a drop in the bucket for them. We live near this Quality Tune Up but have hesitated to go because we visit the one on Winchester that does a great job. But out of convenience, I decided to give them a shot last Saturday morning. I'm glad I did. The workers and manager are very friendly and knowledgeable. They made suggestions based on the card performance and stated certain things were not needed to save money. They were very quick and called me as soon as they were done. I would definitely go back and recommend others as well.

This is a great place to get your oil changed or any tuneup for your vehicle. I have been coming here for years and Zack as well as his staff, are professional, kind, and do thorough work. This is a great place to get your oil changed or any tuneup for your vehicle. I have been coming here for years and Zack as well as his staff, are professional, kind, and do thorough work.

Came in for brake fluid replacement. Job was done fast and effectively. They made some suggestions to me upon inspection of my vehicle but did not come off as pushy, which I really appreciate. I also know I haven't gotten any tune-ups or maintenance work done recently. Will definitely come by again!

Quick and quality service. Friendly customer care. Reasonable price and i have been provided information about my car condition and recommendations while i was doing my oil change.

Excellent Service!

Excellent and quick service on a Saturday morning.

Good service! Will come back again!

Great service .... great owner ... no complaints!

Very satisfied with this quality tune up shop, Zack and Harpreet are top notch guys. Will come back for sure....

Harpeet was very helpful and got the job done quickly with no issues.