Silicon Valley Auto Repair

Great work. Had an oil change. The price is good too. You can walk around Santana Row while getting your car serviced. I would definitely go back. Nice guy.

Went there solely based on other Yelpers. I'm from Santa Cruz, and our tune-up places are pretty notorious for cheating you or doing subpar work. Got up early Saturday morning to get my tune-up and special for $159. I got there at 8:30. The guys were honest, and I had to get another alternator belt, but considering how many miles I'd put on my Sentra, it was worth the extra $80. They didn't pressure me into getting it, done, either, but I didn't want to bother coming back before check-up time. They said they'd be done in 90 minutes total, and before my second smoothie at Starbucks in Santana Row, I received a call at 10:00, saying they were done. I'll definitely bring my baby back to Quality Tune Up!

I'd been reluctant to tell people about a good mechanic including a "Quality Tune" since most of them have a bad reputation. I'd been going to Rafael, Jorge and Sergio for a while, and was surprised to find a new team there. So gave them a shot with my Smog diagnostics. A day later I stop by to see what's up with my car. They had the intake all apart looking for a bad seal. In the end through superhuman diagnostic efforts and 2 whole days, my 24 year old car was passing smog better than ever so much so that I didn't need a new Catalytic converter every 2 years. Brilliant.

I read Janny T, and decided it was close enough to check out myself. Peter, a service manager/tech helped me quickly, was a great listener and even better, made me feel like I was dealing with an honest person. THere were BMW 745's and old honda's. These guys knew there stuff! I just left Toyota with a written estimate of 221 for a 'tuneup'. (I get them every 6-9 months and just had one) and I left this shop ... for 51. I don't make this up! they are sharp, helpful and quick. I went to Chili's had lunch, wait a bit more and my car was ready. Awesome. Jim

The first time I came here was last week because my boyfriend needed an oil change. We stopped here because of the location-which is directly across the street from Santana Row. After we dropped the car off, we walked to Santana Row and got a call in 30 minutes to say that the car was done. The mechanic told us the car needed a transmission flush, but didn't try to sell it to us. He said where ever we choose to have the service done-make sure we use certain fluids. The second time we went back was today for the transmission flush. It was as great as the first time. We dropped the car off...went for a walk..and got the car. We told the mechanic to check the brakes and he said we didn't need to change anything and that we had two more years on it. Great place.

I've had brakes, smog check and all oil changes done here. The service is great and they never try to tell you you need this or that when I get my oil changed. Every other place I have gone wants to replace everything but the transmission. One of the few places I still trust to go.

I have been going here for about 2 years now for a standard oil changes and maintenance checks and am very happy with the level of service and quality of the work. The men that work here are very quick and professional. I use coupons (available through the the Quality Tune Up website) many times and have even forgotten the coupon, but they still give me a discount. They tell you exactly how long it will take and will call you when it is done - unlike other auto care places where you end up waiting 1+ hours and you have to call them to ask when it is done. Bonus is that the waiting area is Santana Row! These guys are so great. Once I was driving and discovered I had a flat and quickly drove to the shop. I drove right up, told them I think I had a flat, they took off the tire and found that they couldn't do a patch on the inside of the tire and actually referred me to GoodYear around the corner, not before putting some air in and sending me on my way. I have so many other stories like that. They care about getting the job done. They are super busy on the weekends, so the weekdays are the best time to go.

I got a new PT Cruiser in January that comes with free tune-ups from the dealer for 5 years. Of course, this means I haven't been going to QTU. My mother still does, however, and last time she was in there, they asked her about me! They'd wondered where I'd been. I thought it was very nice that they remembered me enough to ask my mom about it. When I got my new car, I was thrilled with the 5 years of free service, but actually a little sad that I wouldn't be going to QTU anymore. This is one more example of why.

I got a new PT Cruiser in January that comes with free tune-ups from the dealer for 5 years. Of course, this means I haven't been going to QTU. My mother still does, however, and last time she was in there, they asked her about me! They'd wondered where I'd been. I thought it was very nice that they remembered me enough to ask my mom about it. When I got my new car, I was thrilled with the 5 years of free service, but actually a little sad that I wouldn't be going to QTU anymore. This is one more example of why. I went to this Quality Tune-Up when they first opened, simply because I found a coupon for an oil change in the paper and they weren't too far from home. This was in 2002. Since then, they have continued to earn my business. To wit: - When my car came in with an engine problem, they diagnosed it but couldn't fix it. Since they couldn't fix it, they didn't charge me for their 30-minute diagnosis. - I drive a PT Cruiser, which has a very unusual engine placement. (It's essentially put in sideways.) This makes repairs more difficult and it often goes over their estimated time. Nevertheless, I don't believe they have ever charged me more for a longer repair time. On one occasion, they actually cut their labor cost when a part cost more than expected, even though the repair took them an hour longer than they thought. - My transmission just needed replacing. They had it fixed in half the time I'd expected, offered free labor if the new tranny goes out before the warranty expires (the warranty usually only covers the part), and covered the cost of a rental car for three days. I once heard it said that a good repair shop is the one the dealers take their cars to. Well, I saw a Porsche with dealer plates in their garage. All this, plus their always prompt and courteous service for oil changes and other basic tune-ups, are why I always recommend them to my friends and family, and why they get cookies from me at Christmas.

I only trust Raf and Sergio to touch my car from now on. I got a 100K tuneup recently and my Toyota Highlander has not been more happier! It hasnt run this great since I bought the car 6 years ago. I love my car and I need to take it to a trusty, good mechanic. I feel really lucky to have found this place thats so close to work . Very friendly, informative and nice bunch of guys.