SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Came here on a late Tuesday morning for an oil change (lube, oil, filter, 19-pt inspection). Staff and mechanics were very friendly and seemed knowledgeable. They were done in 15 minutes and the price was right (I paid $20.43 without any coupons). Better yet, they didn't try to sell me any extra parts or services at the end. I Best of all, for you ladies, you can shop at Santana Row across the street while you wait!

5

I changed the oil here using a coupon printed online from their website. The total cost is $22. I also did the brake inspection. It took 2-3 extra hours, because they couldn't find a specific tool for my vehicle. Then they provided me a free ride from the shop to my home and from home back to the shop and $5 off for the brake inspection. The total experience is good. They are friendly and responsible. I also saw several returned customers to change their oil during the time I waited there. And the price is good. I would come back here next time when I need to change the oil again.

4

Chris is really personable mechanic. It was only 20 bucks for the oil change and 20 for my air filter. It only took him 15 minutes. Cheap and quick. Can't ask for more! It's right across the street from Santana Row so it was nice to walk across the street to grab some lunch and come back. Will be back here in 3K miles!

5

Excellent service. Car was ready when promised. Will definitely use them again.

5

Like the place very much,..they did a great job on my Acura. Price awesome compare to others I have asked before them,...they did tune up and change oil, with a price that I would have never thought would get :),..I was always quoted minimum of a shy $300 but this place I got it less than $150 with tune up and oil change, will go back again,..they dnt sales talk u ,..just good job and price is right :),.. P.S while waiting we were having a walk at santana row and ate at chillis :)..highly recommend A++++++++++++ 3/28/10 update. Now I brought over my Van for tune up and change oil...and still got a superb service and the price is always awesome,...like I said they dnt charge u a leg and a half the price was just great..and as usual Mike at the front was very helpful and always remember as every time we got there. Recommended high.. A++

4

I would recommend getting a oil change here. I came here because of the other yelp reviews which I found helpful. The service was great and quick. It is also nice because the mall is nearby. They recommend other services if needed but do not harass you to get them done. Overall, I will be coming back for another oil change.

5

Great work. Had an oil change. The price is good too. You can walk around Santana Row while getting your car serviced. I would definitely go back. Nice guy.

4

Went there solely based on other Yelpers. I'm from Santa Cruz, and our tune-up places are pretty notorious for cheating you or doing subpar work. Got up early Saturday morning to get my tune-up and special for $159. I got there at 8:30. The guys were honest, and I had to get another alternator belt, but considering how many miles I'd put on my Sentra, it was worth the extra $80. They didn't pressure me into getting it, done, either, but I didn't want to bother coming back before check-up time. They said they'd be done in 90 minutes total, and before my second smoothie at Starbucks in Santana Row, I received a call at 10:00, saying they were done. I'll definitely bring my baby back to Quality Tune Up!

5

I'd been reluctant to tell people about a good mechanic including a "Quality Tune" since most of them have a bad reputation. I'd been going to Rafael, Jorge and Sergio for a while, and was surprised to find a new team there. So gave them a shot with my Smog diagnostics. A day later I stop by to see what's up with my car. They had the intake all apart looking for a bad seal. In the end through superhuman diagnostic efforts and 2 whole days, my 24 year old car was passing smog better than ever so much so that I didn't need a new Catalytic converter every 2 years. Brilliant.

5

I read Janny T, and decided it was close enough to check out myself. Peter, a service manager/tech helped me quickly, was a great listener and even better, made me feel like I was dealing with an honest person. THere were BMW 745's and old honda's. These guys knew there stuff! I just left Toyota with a written estimate of 221 for a 'tuneup'. (I get them every 6-9 months and just had one) and I left this shop ... for 51. I don't make this up! they are sharp, helpful and quick. I went to Chili's had lunch, wait a bit more and my car was ready. Awesome. Jim

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