SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Quick Summary: Hardworking + Knowledgeable + HONEST. Rare combo in the sketchy auto car mech industry. Came in on Sunday, for an oil change and brake inspection. Was helped by a guy named Mike. It was a bit busy and only he was working. Mike told me it would be ~$35 for the oil change and $20 for the brake inspection. When I came to pick up my car he told me the rotors had another ~6 months of wear and tear before needing to be resurfaced (as long as I didn't mind the occasional bumpiness when applying the brakes). Here's what really impressed me... He only charged me $35 for the oil change because he was able to do visually inspect the breaks and didn't have to remove anything to inspect the rotors.

5

Saw the yelp reviews, decided to check them out. This was my first visit here. Friendly, knowledgeable, helpful and dependable. Went in for a basic oil change, and asked them to check on anything else. (Secretly, I already knew I needed a power steering flush and nothing else.) And they told me my power steering fluid was dirty, and recommended a flush. These guys know what they're talking about. I'll go nowhere else but here. Signed, Very happy customer

4

I was overdue on my oil change and I was in the area so I called in and the guy told me to come in and I'd get my oil change done immediately. It was early in the morning and I didnt have to wait. Got my oil changed, the guy did notice I needed to get my transmission flushed. And its true I need to get my 30k maintenance on the car. The guy didnt pressure me or try to sell me it, but advised that I should get it done so my car will run smoother. Legit place for an oil change!

4

My first visit here was because my brand new used car was popping out of third gear. I took my car to another mechanic and they said that my synchro's needed to be replaced. That's expensive. So I did a little research and found out that popping out of third gear is common on RSX's and I just needed to change the manual transmission fluid. I got a few quarts of the best and took my car over to Quality Tune-Up to do the change. They charged 20 bucks to swap out the fluid for me. I would have preferred if they would have just let me use their lift and do it myself but I understand why this isn't an option. So, for 20 bucks they'll switch out your MTF for you. Cool. The guys here are so nice! My second visit was for a synthetic oil change. I think it was just over 60 bucks (average, as far as I can tell). They are always fast.

5

Real good service! My car engine light is on so I need someone to take a look at it as soon as possible. I go on yelp and I see quality right across the place that I worked at and have 4 starts rating. Unfortunately is passed business hour but I figure it doesn't hurt to check it out anyway. Rich who are the only one left in the shop are nice enough to help me out even though is pass business hours already. Fun guy and nice, real talkative with his customers. Service is done beautifully and efficiently! Highly recommend!

5

Great service. Same day and much cheaper than going to a BMW or Mercedes dealer. The guys working there look like they're having fun while doing a good job. Thanks for Rich, Abel and Le!!!

5

Stopped in today for an oil change based on Yelp reviews. LEGIT!!! Rich assisted me and was extremely helpful, professional, friendly and the oil change was quick. He made a couple of suggestions, one being brake pads which I already knew needed replacement. There was no upselling and he actually took the time to show me the worn brake pads. Most places will give you a laundry list and try and rip you off especially if you are a female. This is my new go to oil change spot.

5

I am very pleased with this location. They're polite, reasonably priced, and fast. I'm always worried about someone screwing me over when it comes to car maintenance and repairs, so I tend to hover and ask to see oil that was taken out of my car. They didn't mind a bit! I'm actually heading over today for another oil change, which is why I remembered to write this review :D

5

I would highly recommend this auto shop. They replaced my front brakes and roters for a really great price! I also told them that my check engine light was on and they checked it and realized a vacuum hose was loose. They fixed it for free! Great prices and very nice people, it's not very often you can say that when it comes to getting your car fixed!

5

Came in to change my brake pads and rotors. I was a little hesitant to let them do the job as I have always been here for oil change only. But the owner Mike and his staff Rich gave me top of the line service walked me through if I really needed to change the parts, alternatives etc. They made sure I had my questions answered before I left. Bottom line, great price for great service! I've been reading on some comments and I don't agree with some of the negative things you guys said, especially for one of the review about not getting oil filled to the max! To proof you wrong, I checked mine and it was on point!

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