Silicon Valley Auto Repair

I came in here to get an oil change during my lunch break. First thing I noticed was that the guys working here are so friendly! I usually get my oil changed elsewhere and while they're polite they seem to either hate their job or they're constantly tired. Here it's totally different and very welcoming. Ricky was all smiles, very cordial and didn't try to upsell me on anything. He only gave his recommendations and I never felt pressured. After dropping off my car I went to walk around Santana Row to pass time. I came back and my car still wasn't ready yet. Luckily, I wasn't in a time crunch so I waited a bit longer. Ricky apologized for the wait and assured me it would only be a few more minutes. After about 15 minutes later my car was done and good to go. He changed out a filter, inflated my tires, and worked his magic. I actually felt a difference driving my car out of the lot. Overall I totally recommend this place and will definitely be coming back. They don't just do oil changes and smog, they work on every mechanical aspect of your car.

I read the reviews on YELP & decided to go to this place to check my car & service it. Rich welcomed me & I told him what I think I may need, he said you may not need all you say, let me check & if there is any further needs will call you! He offered me $10 off my service making me feel even more welcome! Unlike those service shop when they see a clueless girl walks in jack up everything, Rich didnt which I really appreciate it. There was a few needed changed he called me & took care of it & made recommendations on further changes that my car needs! Again not like other mechanic places that scare you that if you dont do the service right then he kindly gave me duration of whats the remaining life in my battery! He has my business from now on! Thank you

I recently moved to the area and needed an oil change. I called a couple other shops first, but none answered their phone. Quality Tune-Up answered and let me know I could stop in anytime that afternoon without an appointment. When I arrived the wait was a bit long because there were several other cars having similar services performed. No big deal -- that's to be expected when you don't have an appointment. My family and I took the time to walk across the street to Santana Row and grab a late lunch. After we got back, one of the technicians, Rich, offered to change my air filter. This, along with a tire rotation, is something I wanted done anyway, but I didn't originally ask for. Either way, Rich didn't make me feel pressured at all to have the additional services performed. He was very willing to perform the tire rotation as well. I thought the cost was extremely reasonable too. I was weary about going to any shop -- unsure about the staff and level of service that I would get, since I don't know too many people in the area to ask their opinion -- but Mike and Rich were awesome, and gained my trust. Rich was even kind enough to spend a little extra time removing my Pennsylvania inspection stickers from my windshield that I no longer needed. I'll definitely return to this shop for any future maintenance.

This review is soo past due. Lol I have been a loyal customer for over ten years now and honestly I cannot choose enough good words to describe this team. Not even one single bad experience in all these years and they took amazing care of my old Mercedes. They know me by my first name, and I never wasted my money here . Richard and Mike are like angels...very personable, friendly, knowledgable and did I say affordable?? They are always looking to help out and save you money regardless of your financial situation. They provide excellent customer service every day and will take care of you and your car without a question. I don't know of any other place in the area like this shop and would love to give them ten stars if I could. I am extremely happy with this place and I highly recommend them!

Cheap diagnostics, timely auto repair, friendly customer service... What else can be asked for?

Fast and affordable. I went in as a walk in and the main guy there was working on a car but finished quick then got mine done within 20min. Oil change $25. I did take my own filter as well.

These guy's are great! They will NOT try to sell you things you don't need, or pressure you to get anything fixed that doesn't need fixing. I usually speak with Rich or Mike. They are fast friendly, and do great work at a reasonable price. I recommend this place to everyone.

Quick and excellent service by Mike, who is honest and also funny. Reasonable price. Recommended.

I've been coming here for about 4 years and 2 cars now and always get great service at low prices. Go here and see Rich he's great. These guys don't try to push services that you don't need. They will work to fit you in thier busy schedule. I highly recommend this place!

TOP KNOTCH SERVICE! Rich and his workers are completely understanding of the customer and always give the best price. They are down to earth and super friendly, I don't know why I waited this long to finally come here. If I could, i would give them 6 stars. They changed my intake and gave me a smog all within the hour. Super fast service and there was no doubt in my mind anything bad would happen. I came in without an appointment, and they accomodated my every need!!