SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3774 reviews
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Let our happy customersDo the talking

5

I brought my Jeep in for a gas fume exhaust leak. Mark & team were able to fix it perfectly. They kept me well informed during the entire process and even provided video of the problem. Fixed and repaired. Gold star performance with a 12 month/12k mile warranty.

Hi David, thanks for the amazing review! We're glad that Marc and our team took great care of you and that you were impressed with our communication and service. Providing top-notch repairs and warranties is what we strive for. We appreciate your feedback and look forward to helping you with any future needs! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I've taken all my cars to Quality Tune Up. My 2005 Jeep Wrangler, then my 2019 Ford Edge (totaled on 85), now my 2025 Ford Escape hybrid. I've never been disappointed, ever! I always call before to see what the wait is, if it's a busy day for them I'll choose another day. I treat myself to lunch at Aquis while my baby is being worked on or do my grocery shopping in the same location. The work is always great, price is always fair. Just took my Escape in for her 20k service. It called for a cabin filter replacement but it was new and replacment wasn't needed so they didn't and didn't charge me for a filter I didn't need just because it's in the turnup list. The crew is always polite and kind. I always refer people to this shop.

Thank you for the glowing review, Kelly! We value your loyalty and trust in our services. It's fantastic to hear that you've been consistently pleased with our work. We always strive to provide an exceptional experience for our customers, including transparent communication and fair pricing. We're glad we could save you unnecessary expenses during your recent visit. If there's anything else we can do to enhance your experience, please let us know. Thank you for recommending us, and we look forward to serving you again!

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Abhijit! It's great to know that you had a positive experience with us. We always strive to provide excellent service to all our customers. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great and quick smog check service!! They have a coupon going on right now so it almost cut down the fee to half. Friendly employees

Thank you for the excellent feedback! We're glad you had a great experience with our smog check service. It's fantastic to hear that our coupon helped make the process more affordable for you. We pride ourselves on having friendly employees who provide quick and efficient service. We hope to see you again in the future!

Response from Quality Tune Up Car Care Center
4

Great service. Just takes too long to complete service. 2 hr wait time for oil change and another 2+ hrs for smog. Why couldn’t both service be conducted at same? Was there 30 mins after opening time.

Dear Jayden, we appreciate your positive feedback and apologize for the long wait times you experienced. Our goal is to provide efficient service, and we understand the frustration of waiting for multiple tasks. We'll review our scheduling process to minimize delays and explore options for combining services. Thank you for your patience, and we hope to provide a more streamlined experience in the future. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Good! Went in on a Wednesday afternoon, no cars ahead of me. Was in and out in less than 30 minutes. Take advantage of the coupons on their website!! Smog checks are usually $60+ but I was able to get a $30 off.

Thank you for the 5-star review, Koyo! We're glad you had a positive experience with us and took advantage of our website coupons. We strive to provide quick and efficient service for all our customers. We hope to see you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you so much for the perfect rating, Peggy! We're thrilled that you had a wonderful experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Customer service was cool handle my car with care

Thank you for taking the time to write this amazing review. We are thrilled to hear that you had such a positive experience with our customer service team. Your satisfaction is our top priority, and we are glad that we could exceed your expectations. We look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
4

I had a good experience I got a smog check it was fast and I passed so everything went well

Thank you for visiting us, Ron! We're thrilled to hear that your smog check went smoothly and efficiently. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do to improve your experience next time, please let us know. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Dear Evelyn, thank you for your 5-star rating! We're thrilled to know that you had a great experience with us. We value your feedback and look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.