SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

4

Thank you, Anyi, for your 4-star review! We're glad to hear that your experience with us was positive. If you have any suggestions on how we can make your experience even better, please let us know. We value your feedback and look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for taking the time to share your positive feedback, Jeff! We're thrilled to hear that you had a great experience with our company. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Service was satisfactory! I called prior to bringing my car for smog service and was quoted a price of $39.95 for the smog check and an additional $8.25 for the certificate. The work was completed and the Svc Tech told me the cost was $78. When I told him that wasn’t the price quoted over the phone he then reduced the price to the phone quoted price. Had I not confirmed the price before arriving I would have been overcharged

Philip, thanks for your feedback. We're glad the service met your expectations and appreciate you pointing out the pricing mix-up. We do have an everyday price and a separate coupon price, which must be mentioned or presented at the time of service to apply. We’re happy our team honored the quoted rate and will use this as a reminder to improve clarity moving forward. We value your business and hope to see you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Their team was very friendly and careful with my vehicle

Thank you for your 5-star review, Julie! We're thrilled to hear that our team provided you with friendly and careful service for your vehicle. We pride ourselves on taking excellent care of our customers and their vehicles. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very friendly, honest, fair price, very professional and wonderful customer service.

Thank you for the kind words, Lhakpa! We're thrilled to hear about your positive experience! Providing excellent service and fair pricing are top priorities for us. We take pride in our professionalism and strive to offer outstanding customer service at all times. If you ever need assistance again, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Hasanpreet! We are thrilled to know that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Ive been coming here for a few years. The team is great and timely.

Thank you Salena for your long-term support and kind words! We appreciate your loyalty and are thrilled to hear that you've had consistently positive experiences with our team. We look forward to continuing to provide you with excellent service for many more years to come! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

They took a bit longer than I would have liked…which would have been fine…if I wasn’t told to come back around a specific time.

Thank you for your feedback, Alvin David. We apologize for any inconvenience caused by the delay. Customer satisfaction is our top priority, and we will use your comments to improve our service. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fantastic customer service and timely.

Thank you, Steven! We appreciate your kind words about our customer service. It's good to know that we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Carmen, for your glowing review! We're thrilled to know you had a fantastic experience with us. Our team prides itself on providing top-notch service to all our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.