SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2802 reviews
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Let our happy customersDo the talking

5

Mike and Deb are very customer oriented. I arrived later in the afternoon without any time for them to address my need before the end of the day. Deb set me up with an order for the first place in line for the next day. The stated a time that the car would be ready and it was. However while servicing the car they noticed some additional work that need to be done and call me to explain. I gladly accepted the offer to continue and address the issue. Again I was told it would 45 minutes to complete and it was.

Hi James, thank you for sharing your experience! We're thrilled to hear that Mike and Deb were able to accommodate your schedule and keep you informed every step of the way—even when additional work was needed. Your satisfaction is our top priority, and we appreciate your trust in us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was passing through Fremont and was only going to be in town for a few hours. I was in desperate need of an oil change. It was 330 pm on a Saturday and this shop closes at 5:00. I called to see if it would be too late to come in and they were more than happy to accommodate me. While I sat and waited in the office, I was impressed by rapport that the staff with every single customer . They talked about their families, jobs, life in general. It was very clear that people had trusted their cars to this man for years. The customer service is excellent! My car was serviced in a short time and I was back in the road. I would recommend this place 1000 times over.

Michelle, thank you for your kind words! We prioritize top-notch customer service and aim to make every visit convenient. It's wonderful to hear that our team went above and beyond to accommodate you. Your recommendation means the world to us. Safe travels, and we hope to see you again in Fremont! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Sukhi and his team are awesome - quick in & out smog check, second time for a smog check there. Very much appreciated receiving a text reminder that they were a Star Approved shop (had started to search online for one when the text from Sukhi arrived - perfect timing!

Thank you for your kind words! We're thrilled to know you had another great experience with us. Our team strives to provide fast and convenient service to our customers. We're glad you appreciated the text reminder about our Star Approved shop status. It's our way of making things easier for you. If there's anything else we can do for you, please don't hesitate to reach out.

Response from Quality Tune Up Car Care Center
5

Fast service, fair price, very professional and easy to deal with

Thank you for the wonderful review, Jake! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing fast and professional service at a fair price. We aim to make the process as easy as possible for our customers. If you need anything in the future, don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Went for a smog check. The clerk was nice to answer my questions. And the job was done in half hour.

Thank you for choosing us, Kun Bao! We're thrilled to hear about your positive experience with our smog check service. Our team is committed to providing efficient and friendly service to all our customers. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Suki and the team are incredible. We really appreciate having them. They are so helpful.

Thank you Dan for writing about your great experience with our team. We truly appreciate your kind words and are happy to know that our service was helpful to you. We are here to provide excellent service to all our customers, and we look forward to assisting you again in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thanks Karen! We appreciate you taking the time to rate us so highly. We're happy to know that your experience with us was a positive one. If you have any further feedback or if there is anything else we can do to enhance your experience in the future, please let us know! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service!

Thank you for your five-star review, Frederick! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we pride ourselves on providing exceptional service to all of our customers. If you have any other feedback or need assistance in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was very satisfied with the service provided by the Quality Tune-Up Car Care Center for my working truck. I have a construction business and I always need a good and reliable place to provide mechanical services for my working truck and a few weeks ago I believe that I found that place. They explained everything clearly to me before they go ahead with their wonderful service. I feel safe now that I don't have to look for a place for smoke check or a place for any other mechanical services for my vehicles. This is the real deal. They know what they are doing and they are very fast. I also start referring their services to my workers as well.

Thank you for taking the time to write such a kind review. We are thrilled to hear that you had a positive experience with us at Quality Tune-Up Car Care Center. We take pride in providing top-notch service, and we are delighted to know that we have earned your trust. Please don't hesitate to reach out if you need anything in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Steve! We're delighted that you had a terrific experience with us. Feel free to reach out if you need anything else in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.