SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Thank you for your positive review, Fidel! We're thrilled to see that you had a great experience with us. If there's anything else we can do to make your time with us even better, please let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Came in because my car was making a strange noise at ignition. Ended up being a simple fix walked me through the process. These guys have always been straight up and honest with me which is why i keep coming back. 10/10

You're awesome, Carlos! Thanks for being a loyal customer! We're happy to help anytime you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

(Translated by Google) I don't think the attention and dedication to providing the services is very good. (Original) No me parece muy buena la atención y dedicación al prestar los servicios

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. Providing attentive, dedicated service is something we take seriously, and we regret if that wasn’t your experience during your visit. We would appreciate the opportunity to learn more and make things right. Please feel free to reach out or stop by, your satisfaction is important to us, and we’re always looking to improve. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Pleasant experience

Thank you, Cecilia, for rating us 5 stars! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

These guys were amazing. No one could diagnose the problem with my car, and these guys figured it out. It ended up being a lot less expensive than we originally thought. Excellent service and quality. Would highly recommend them.

Thank you Karen for your kind words! We are delighted to hear that you had an excellent experience with us. Your recommendation means the world to us! If there is anything else we can do for you, please don't hesitate to reach out! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I was very impressed with Quality Auto Repair Shop when my car broke down near the shop. I saw the kindness of the owner who helped and advised me on the repairs very well. Thank you for your kindness.

Thank you for taking the time to leave us such a kind review! We're glad to hear that you had a positive experience with us during a stressful time. Our team takes pride in providing excellent customer service, and it's great to know that our efforts didn't go unnoticed. We're here for you whenever you need us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Terrible experience multiple times, took my car to get a thermostat replaced, was a faulty thermostat took it back and kept overheating and they found no problems. Got my driveshaft replaced as well, it didn’t even last a year and led to it disconnecting in the freeway and blowing my transmission. They left my intake manifold not fully reassembled and left my intake completely disconnected. Left tools in my engine bay and didn’t take any accountability. Poor service and even more poor work. If you want your car to last don’t take it here. Cheap work= Cheap results

Nick, We’re sorry to hear you left feeling disappointed. While we understand your frustration, many of the claims in your review do not align with our service records or the level of care we strive to provide every customer. It’s worth noting that you returned to our shop multiple times, which suggests there was trust in our work. We always welcome customers back to address concerns when given the opportunity. Our technicians follow strict procedures, and we stand behind the quality of our repairs. We appreciate all feedback, but it's important for future customers to know we hold ourselves to high standards and always aim to resolve issues through honest and respectful communication. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

My mom and I have been coming to Quality Tune Up for years. They are all always very helpful and budget friendly. Great customer service and car service.

Thank you Natalie for your loyal years of support! We're glad that you and your mom have consistently had great experiences with us. We always strive to provide top-notch customer service and quality car services at budget-friendly prices. We look forward to serving you both for many more years! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very good service in a timely matter.

Thank you, Jacob, for your five-star review! It's great to hear that you had a very good experience with our service. We strive to provide timely and efficient service to all of our customers. We look forward to serving you again in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I've been taking my car to Quality Car Care for a few years and have always received honest and positive service. They're good at showing and explaining what they're doing. As a female this is important to me since I've always been leary about being taken advantage of because of my gender.

Thank you Minnette for choosing Quality Car Care! We're thrilled to have earned your trust over the years. Providing transparent and reliable service to all our customers is our top priority. We understand the importance of feeling respected and well-informed, regardless of gender. Our team is here to ensure a positive experience for everyone. We appreciate your feedback and look forward to serving you again! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tune-Up Car Care Center - Fremont (510) 790-0675, Quality Tune-Up Car Care Center - Milpitas (408) 262-3211, Quality Tune-Up Car Care Center - San Jose Bascom (408) 377-4764, Quality Tune-Up Car Care Center - San Jose McKee (408) 923-5430, Quality Tune-Up Car Care Center - San Jose Blossom Hill (408) 629-1371, Quality Tune-Up Car Care Center - San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.