SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

4

Had very good experience. Harpreet is very helpful and pays attention to understanding the problems with your car.

Thank you for your positive feedback, Siddharth! We're delighted to hear that Harpreet provided excellent service and took the time to understand your car's issues. Your satisfaction is our priority, and we look forward to serving you again soon. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Dave! We are thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and we are always here to provide you with exceptional service. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Friendly and professional people, great services. Highly recommended!

Thank you for recommending us, Randy! It's great to hear that you had a wonderful experience with our team. We strive to provide friendly and professional service to all of our customers. If there's anything else we can do for you, please don't hesitate to let us know. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I called and spoke to Mark about my air conditioning he was extremely kind and respectful Professional and help me . I will go tomorrow and drop my car to fix I will write another review So far I'm very happy I found a good repair shop I can trust. Thank you guys for helping me as senior I'm selective on trust I feel very good about these guys God bless

Richard, thank you for sharing your positive experience with us! We are glad that Mark provided you with exceptional service and that you found our repair shop trustworthy. We look forward to assisting you with your air conditioning and providing a great repair experience. See you soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Excellent service.TY

Thank you Sylvia for the amazing five-star rating! We are thrilled to hear that you had an excellent experience with our service. We pride ourselves on providing top-notch customer service and we are glad that it shows. We look forward to serving you again in the future!

Response from Quality Tune Up Car Care Center
5

Very nice. Informs..does not push additional services

Thank you, Ann! We appreciate your kind words. We always strive to provide excellent service without any unnecessary sales pressure. Our focus is on delivering the best experience for our customers. If you have any further questions or need assistance, please don't hesitate to reach out.

Response from Quality Tune Up Car Care Center
5

Fast and reliable

Thank you for the 5-star review, Sara! We're glad to know that our service was fast and reliable for you. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Response from Quality Tune Up Car Care Center
1

The tech did not know how to take apart my air condition high pressure port. We (I helped) damaged the line trying to remove the recharge port. The shop wanted $700 to replace and recharge my system. The part at AutoZone was $100 and took me 1 hour to replace. When I took the old service line out any tried to remove the port it came apart in a different location than where they told me it needed to come apart. I will not be going back to that location for any work on my vehicles.

Daniel, Thank you for your feedback. We understand your frustration regarding the air conditioning service. However, the damage to your line existed prior to your visit. We want to assure you that we use OEM equivalent replacement parts, which come with a 12-month, 12,000-mile warranty, rather than parts from retailers like AutoZone. It will always be cheaper to purchase lower quality parts and install yourself than to pay someone to do it professionally. We appreciate your input as it helps us improve our services. If you have any further concerns, please don’t hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

The tech did not know how to take apart my air condition high pressure port. We (I helped) damaged the line trying to remove the recharge port. The shop wanted $700 to replace and recharge my system. The part at AutoZone was $100 and took me 1 hour to replace. When I took the old service line out any tried to remove the port it came apart in a different location than where they told me it needed to come apart. I will not be going back to that location for any work on my vehicles. Update: The response from the owner is wrong. The tech that was working on my ac line did NOT know what he was doing. He tried taking apart the high pressure port at the wrong location. Don’t trust this shop of mechanics.

Daniel, Thank you for your feedback. We understand your frustration regarding the air conditioning service. However, the damage to your line existed prior to your visit. We want to assure you that we use OEM equivalent replacement parts, which come with a 12-month, 12,000-mile warranty, rather than parts from retailers like AutoZone. It will always be cheaper to purchase lower quality parts and install yourself than to pay someone to do it professionally. We appreciate your input as it helps us improve our services. If you have any further concerns, please don’t hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for the 5-star rating, Bill! We're thrilled to know that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.