SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

2203 reviews
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Let our happy customersDo the talking

5

Mark was very kind and helpful

Fady, Thank you for your kind words about Mark's assistance. We appreciate your feedback! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

First time here for an oil change and we were so impressed— not only was the price way cheaper than anywhere else (over $30 more expensive at the dealership), the service was exceptional. We’ll be back!

Victoria, Thank you so much for choosing us for your oil change! We're thrilled to hear that you were impressed with our service and pricing. We strive to provide exceptional service to all of our customers, and we look forward to welcoming you back in the future. Thank you for taking the time to share your positive experience with us! The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Sukhi and his team are very professional, honest, and friendly. I've been a customer over 15 years and take all my vehicles to this shop because I trust they will do a great job. I definitely recommend this Bascom, San Jose location.

Dear Ralph, we appreciate you taking the time to share your positive experience! We're thrilled to hear that you've been a loyal customer for over 15 years and trust us with all your vehicles. Customer satisfaction is our top priority, so it's great to know we've earned your recommendation. If there's anything else we can do to enhance your automotive needs, please let us know. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Lee, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thi, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Pleasant personal interaction. Clear directions, and work complete on time (Smog Check)

Jim, Thank you for choosing us for your smog check. We are a full-service car acre center that would love the opportuntiy to handle your maintenance and repair needs. Thank you for sharing your experience. We appreciate your continued support. We're here for you next time you need us., Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Very fast service and efficient. I will refer my family and friends to this location. They were absolutely wonderful. Thank you.

JDante, This review is wonderful. Earning your recommendation is an honor. Thank you for sharing your experience. We appreciate your continued support. We're here for you next time you need us., Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Worst experience I’ve ever had at an oil change. The technician not only overfilled but also screwed up my tire pressure TPM. Very frustrating.

Bob, We are disappointed to see this review. This is definitely not the normal experience our customers receive. We do use the Manufacturer recommended refill capacity for your vehicle. There's a slight possibility that one of air gauges might be mis-calibrated. We will double check today. We will be happy to re-do your entire oil change service over. Please feel free to reach out to us 408-262-3211 and ask for Harpreet. We look forward to providing you with the 5-star experience that you deserve. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I’m so grateful to have such an honest mechanic! After taking my sons car to the dealer which is right down the street (much more convenient after we moved down to gilroy) and being told it needed $5000 worth or work. I decided it was worth the drive to take it here. After checking the car they determined that NO work was needed. Zero money out of pocket. I will always make this drive in the future! Thank you Quality Tune Up for being not just excellent mechanics, but honest ones!!!

Tamara, We are so grateful that you are our customer! Thank you for sharing your experience. We are locally owned and operated for over 47 years. We believe in doing the right things and our customers will come back to us year after year and tell all of their family and friends about us! We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Had smog check, was in and out in 20 minutes.

Joseph, Thanks for choosing us for your smog check needs. We do our best to get you back on the road as fast as possible. We do work on a first-in, first-out basis so if you have a couple people in front of you it may take a little longer. Thank you for sharing your experience. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
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Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.