SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Great service and customer service care

Thank you for your kind words, Normando! We are thrilled to hear that you had a great experience with our service. Providing exceptional customer service is our top priority, and we are glad that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great service as always. Most trustworthy service place I have ever come across. Been using them for multiple cars for five years .

Thank you for this fantastic review, Kevin! We're so grateful to have loyal customers like you. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Quality does great work. They explain what needs to done without adding extra work. They keep you posted if something comes up. They are honest and respectful.

Thank you, Thurma, for the fantastic review! We take pride in delivering top-quality service and ensuring transparency throughout the process. Your satisfaction is our priority, and we're thrilled to hear about your positive experience. We appreciate your kind words and look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

can’t recommend Quality tune-up care center on bascom enough! They are honest, skilled, and go above and beyond every time. Whether it’s routine maintenance or unexpected repairs, they always explain things clearly, offer fair pricing, and do quality work. I truly trust them with my vehicle, and it’s such a relief to have a mechanic who genuinely cares. If you're looking for someone dependable and professional, this is the place to go ! Highly recommended.

Thank you for your exceptional recommendation, Roohi! Trust is key, and we're delighted to know that you genuinely trust us here at Quality Tune-Up Care Center. We always strive to provide transparent explanations and fair prices, alongside top-notch service. Your satisfaction is our priority. Call us anytime! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a 5-star experience with us. Our team works hard to provide excellent customer service, so feedback like yours is truly appreciated. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing us! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mike is always reliable and honest and does quality work.

We appreciate your kind words, Luke! It makes us happy to know that we've been able to provide reliable and quality service to you. Thank you for your ongoing support and for trusting us with your vehicle! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Great friendly service

Thanks for your positive feedback, Lisa! We're glad you had a great experience with our service. We strive to provide friendly and professional service to all our customers. We hope to see you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Fast, reliable, and friendly service. Came in because my AC was not working. They found the problem right away. Had my car back that day. Will go again.

Thank you, Daisy! Your praise made us smile. We love hearing that you had a great experience. We'll always be here to help with any car troubles in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for your 5-star review, Brandon! We are thrilled to hear that you had a great experience with our company. It is our goal to provide exceptional service to all of our customers, and we are glad to know that we exceeded your expectations. If you ever need assistance in the future, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I took my car to make a friend and the mechanic bent down he saw that it was not the original catalyst and still put the machine for him to do the test and then charge and say that he did not go through the catalyst it seems to me that the person acted without conscience he already knew that the vehicle was not going to pass he did not have to do that to charge an exaggerated amount be careful with going to that place

Misael, we understand your frustration and appreciate you sharing your concerns. It’s important to clarify that, by law, once a vehicle is presented to us for a smog inspection, we are required by the State of California to proceed with the test in the condition it is received. Under California BAR regulation section 3340.45, we must test and report the results, even if we notice a visual issue like a non-original catalytic converter. We don’t have discretion to stop the test once the process has begun, and we cannot “pre-inspect” or make assumptions about whether a vehicle will pass. We’re simply following state law, not trying to be unfair or misleading. We know smog checks can be frustrating, especially when unexpected issues arise, and we’re always available to explain test results or walk customers through what comes next. If you’d like to speak further about your visit, we’re here to help. Please feel free to contact the shop directly. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.