SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Silicon Valley Auto Repair

3636 reviews
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Let our happy customersDo the talking

5

Their service was great and their staff were very helpful and friendly.

Thank you for the amazing review, Mel! Here at our company, we strive to provide excellent service and make our customers feel valued. It's fantastic to hear that our staff met your expectations with their helpfulness and friendliness. Your satisfaction is our top priority, and we look forward to serving you again soon! Thanks, Th Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Amazing and friendly service. Got oil change and brakes done. My car was finished on time and I was extremely delighted. Very honest staff and I fully trust service recommendations.

Thank you Michael for the kind words! We strive to provide exceptional service to all our customers and we are glad to see that you had a great experience with us. Your trust means a lot to us and we look forward to serving you again in the future! Thanks, Th Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you so much for your five-star rating, Marco! We're thrilled to hear that you had a great experience with us. If you have any further feedback or if there's anything else we can do to make your future visits even better, please let us know. We look forward to serving you again soon! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I always get my car, serviced at this place. Never had any issue, The staff is friendly and they charge the right price for the right work. This has been my go to Place from the past three years.

Thank you for your loyalty, Machanda! We're delighted to be your go-to place for car service. Your kind words about our friendly staff and fair pricing mean the world to us. We look forward to serving you for many more years to come! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Mike was honest and communicative. Communicated cost estimates to me and asked for approval before moving forward at each stage. Encouraged me to take my time deciding on an expensive repair. Would entrust my car to him again!

Thank you, Erica, for choosing us! We're thrilled to hear about your positive experience with Mike. We pride ourselves on our honest and transparent approach, ensuring our customers feel confident in their decisions. We'll be here whenever you need us, ready to provide top-notch service for your car. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
1

I’ve been coming here for over 10 years, and to be honest, I’ve never had an issue with their service or professionalism. The reason I’m giving them a low rating is because of their pricing—it feels extremely overpriced for repair work, and I find their labor charges to be dishonest. I know for a fact that my vehicle was not worked on for as long as they claimed, which makes the labor costs hard to justify. Another issue that bothered me was being given two different quotes (repairs that would been done same day)with two different labor charges. That raised a big red flag for me. I understand that parts need to be marked up, but their pricing was on the high side, and the parts used were lower-quality than expected. For the prices they charged, I would have expected higher-end parts, not budget-level replacements. Unfortunately, they lost me as a customer because I genuinely feel like I was ripped off. I hope it was worth it. This establishment is not recommended unless you have money to burn!

5

Thank you, Daniel, for your kind words! We are thrilled to hear that you had a five-star experience with us. It's our mission to provide exceptional service to all our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great customer service and thorough summary of the work performed.

Thank you for the kind words, Hector! We are thrilled to hear that you had a great experience with our customer service and that you found our summary thorough. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Extremely helpful, efficient, kind, AND thorough. I brought my car in for a pre inspection purchase (PIP) and they found so many issues. They explained all of them to me. Gave me a full printed report, and literally saved me thousands of dollars. I recommend them highly. I will return if I look at another car in the area!

Thank you for the glowing review, Oona! We're thrilled our team provided such a helpful experience during your pre-inspection purchase. It's wonderful to hear you felt valued and that our thorough inspection saved you money. Thank you for recommending us, and we look forward to assisting you again in the future! Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Oil change. Check engine light fix.

Thank you, Pravin, for trusting us with your oil change and check engine light fix. We're thrilled that you had a positive experience with us! If there's anything else we can assist you with, please don't hesitate to reach out. Thanks, The Quality Tune-Up Car Care Team

Response from Quality Tune Up Car Care Center
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