Let our happy customersDo the talking
It was an extremely pleasant experience!! Very happy!
Denise, Thanks for sharing your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
I had to have work to my Toyota, and Mark and his crew were very good at getting it done for me. Very knowledgeable.
Terry, we’re glad to hear that Mark and the crew were able to take great care of your Toyota and provide the knowledgeable service you expect. We appreciate you choosing us and we’re here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
We waited for 5 hours to get just a Smog Check.
Margarita, We are disappointed to see this review. We do work on a first-in, first-out basis for smog checks and oil changes. We do give an estimated wait time when you sign in for service. On our busier days, there can be an extended wait time. We recommend coming right at open time, calling ahead to gauge wait times to minimize your wait. We wish you the best for your car care needs. We're here if you need us. Thanks, The Quality Tune Up Car Care Team
Very Good Service Always
Thank you, Joel, for your kind review! We're thrilled to hear you consistently enjoy our service. Your support means a lot to us, and we look forward to continuing to provide you with excellent service in the future! Thanks, The Quality Tune Up Car Care Team
I would not go to the facility at Snell in San Jose, CA. I checked my car in & was told two hours. I walked over to a shop to kill time & came back to my 2023 Genesis getting a smog was UNDER another vehicle! I couldn’t believe my eyes. I had another employee who had checked my car in and was admiring it & didn’t even phase him. I live in California! What was he thinking? I took these two pictures. I just saw dirt & not tread so wiped it off, but left FUMING! I showed it to my brother & luckily he lives out of state.
Sara, To minimize wait times, we do pull the front end of vehicles under another vehicle on the hydraulic lift with a safety lock to perform smog checks or minimal repairs that do not require the vehicle to be lifted. We understand that your Genesis is important to you, but it could never be more important than a human life. Just to bring a little common sense back to this situation, OSHA has deemed it safe for human beings to stand under the vehicle on a hydraulic lift with a safety lock to perform service and repairs. We wish you luck with your car care service. We're here if you need us. Thanks, The Quality Tune Up Car Care Team
EXCELLENT!! Mike and his crew are GREAT!!
Karen, This review is excellent! Short and sweet! Thank you for sharing. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team.
Janette, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team.
Very quick service for a smog test.
Keith, We appreciate the opportunity to do your smog check. We do our best to get you back on the road as fast as possible no matter what you came in for. Most service and repairs can be completed same day. Thanks for sharing. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Casey, Thanks for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
It was a great experience.
Juan, Thank you for sharing about your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team.