The people who work here are super professional and nice. It is a little more expensive than other places I go to for an oil change when you bring your own oil + filter. Other places charge $20 but this place charges $35. But I didn't have to wait (maybe because people go to the cheaper places). The lot is big and easy to park in lot. The place is super clean and they provide you with free bottle water if you want. You can watch price is right on their tv inside. They put one of those paper things over your dirty car mats because they don't want to get their shoes dirty (wait, switch that). For my prius, they didn't just dump the whole 5 quarts into the engine like some places do. Small difference but at least they are paying attention to details. The only thing they don't do is replace the washer in the drain plug. Which my favoriate mechanic always tells me should be done. But as long as it doesn't leak I'm fine w/ it. When I asked he was honest about it and said they don't do that because they have different washers than what I had. I bet if I buy some washers and bring it they will change it without any issues. They also check your tire pressure one tire at the time so they don't lose your tire caps like the other place did. Overall it is $15 more but whatevers it is close to my work. Plus it is next to a very good Pho place. They also ask for all your information to put in their database. They ask for your name, phone number, address, and email. When they got to email I just said I didn't have one because I didn't want to tell him my email was sexyAZNguy69 @ hotmail. (j/k)