My brakes were shot - like all the way shot. Another auto shop said I'd have to leave my car there overnight, but when I called Gilbert at Quality, he told me there was no wait, and true to his word, when I got over there he took me right away. He said it'd be an hour and a half, and suggested a pastry shop on Santana Row with some extremely dope croissants. True to his word, my car was ready when I came back ninety minutes later. The price was right, the timing was on point, and the brake job quality was top notch. I'd recommend Gilbert without reservation, and it helps that he's friendly and funny, too.