Silicon Valley Auto Repair

great customer service. quick oil change, don't go to your expensive car dealership. lots of magazines for the 15 minute wait.

My experience here was very good.Mark and his team are good people.I went there for the inspection of an used car.He walked me through the whole process.He gave me good and useful advice.He explained to me why those things needed to be fixed and gave me an accurate quote.They are fast and very helpful.I would surely recommend this shop.

Great service! These guys have great rates $$$$ compare to most shops I have went to in the past and the customer service was great too they got the job done in timely manner

I have used this Quality Tune up for about 6 years now. I was hesitant to go there at first and now I am glad I did. They have been more than fair with me. They do not repair things that don't need fixing. Of the major repairs I have had to do, they have given me the absolute best prices (believe me, I checked around first). In fact, once I was in Lake Tahoe and had a problem with a boiling sound. I called Quality and they told me over the phone what the problem was. Now 'That' is amazing. I would definitely recommend this shop. In fact, I am shocked by all the comments here.

Bottom line....competent, friendly, prompt, reasonable. My feeling is they are honest which is important to me. I've been going to this auto shop for years and years now, and have never had a bad experience. Although my car is a 2002, I've never had any problems with getting it smogged. The two times I've had larger repairs, they were always completed in a timely fashion, the same day in one instance and the next day in the other instance. The charges have been fair and reasonable, less expensive than other estimates I got. If they notice something additional to be fixed they will mention it, but it has been rare enough that I know they aren't just trying to upsell me needlessly. Most times, they fix the reported problem with no "upselling." Any problem I have reported, they fixed with no further incident, which tells me they know what they are doing.

Did my smog check on a Sunday, when no one else is open. Fast, easy and gave $5 off because my son found a marker painted his face. Super nice guys.

Stopped in today for an oil change based on Yelp reviews. LEGIT!!! Rich assisted me and was extremely helpful, professional, friendly and the oil change was quick. He made a couple of suggestions, one being brake pads which I already knew needed replacement. There was no upselling and he actually took the time to show me the worn brake pads. Most places will give you a laundry list and try and rip you off especially if you are a female. This is my new go to oil change spot.

Mark and his team have done my car (and my husband's car well). I first took my car here in October in hopes to resolve my check engine light along with a whole bunch of other issues that I was anticipating due to neglect on my end. I love my car but don't maintain it the best I could. In October I took my car in for a smog and got a whole bunch of stuff done. I'd never replaced the brake pads on my car (bad I know :() and I was way overdue for an oil change. Mark was really accomodating and broke down the charges before he started the service. I appreciated this bc it would have sucked to leave and come back to a high bill. My car didn't pass so I had to get all this stuff done. After the repairs I drove my car around for a bit and stopped by to see if everything was good to go. For my second visit one of the monitors wasn't ready so they told me to drive it around a bit more then they could do the Smog again. Drove my car around more and took it in yesterday. Smog passed, free of charge (not saying the smog check is free! YOU will have to pay but I think bc I had all this crap that I had to do initially and I didn't pass the first time they waived it!) YAY!!! Everytime that my husband and I have gone to Quality the service has been great. My daughter even got a cupcake during one of our visits LOL. They're fast, considerate, and pricing is reasonable. Good job!

I am very pleased with this location. They're polite, reasonably priced, and fast. I'm always worried about someone screwing me over when it comes to car maintenance and repairs, so I tend to hover and ask to see oil that was taken out of my car. They didn't mind a bit! I'm actually heading over today for another oil change, which is why I remembered to write this review :D

I would highly recommend this auto shop. They replaced my front brakes and roters for a really great price! I also told them that my check engine light was on and they checked it and realized a vacuum hose was loose. They fixed it for free! Great prices and very nice people, it's not very often you can say that when it comes to getting your car fixed!