Silicon Valley Auto Repair

Went in last minute for an oil change. The service was fast, but one issue was, one mechanic drove my truck up the ramp and fell off the ramp twice. I can see it and hear it and they acted as if it was ok. Either the driver was inexperience and couldn’t drive it properly. Drove home to check and saw my inner control arm had scratch marks and inner driver and passenger side rims had curb marks. I took it to another mechanic and asked if it will affect my driving. They said it’s ok, so I didn’t report anything. Not sure if I will return, since I am worried of inexperience and impolite service will be given.

I am so thankful that I found this repair shop that I literally am afraid to move from the Bay Area now because I don't want to lose the great repair shop that I finally found... I have had multiple repairs done at Quality Tune Up Car Care Center and all the repairs were done exceptionally well and with the phenomenal service of the team there including from Marc. Unfortunately my car has over 200,000 miles on it and thus it seams to break down every other day but fortunately, due to the team at Quality Tune Up Car Care Center it hasn't been as much of a financial issue as it previously was for me. As for Marc, he is the best, he's super friendly and knowledgable and he's a great person too. At one point in time I told him directly that I couldn't move forward with any repairs until I consulted my budget first and he replied to me by saying that he would discount the cost of the repairs for me in order to fit my budget and then he proceeded to give me a $150 discount... and that was on top of the already low price for repairs that he already quoted me... very cool! They are just that awesome here! To give you an idea of what my repairs cost with Quality Tune Up Car Care Center working on my car... my most recent repair done here was for a valve cover gasket (something that another repair shop tried to charge me $2,000 for alone) and for a belt and a water pump. The total costs for this repair with Quality Tune Up Car Care Center was $700... Which is a really good price considering the repair work that I needed to have done and what a competitor would have charged me. I could go on and on about the great service that l've received with Quality Tune Up Car Care Center but I'm short on time so l'll leave it here for now!

I’ve taking our cars to them for years. I wouldn’t do that if the service wasn’t great

Mike the manager and staff were so helpful and had my car repaired quickly on short notice. They’re great!

I arrived to quality tuneup without an appointment, and the owner attended me very quickly. He listened to the issues I was having with my vehicle, and then we just did some paperwork very quickly because I already have my information with them from previous visits. They called me later on the day to let me know my vehicle was ready. It turns out I had no serious problems as I had thought I did. All in all I was very happy with my service and would recommend them.

This place is totally awesome. I have a 2005 dodge ram 2500 truck that would not start. Suspected a fuel pump and called around to get an estimate. Quality Tune Up gave me an estimate that was very close to everyone else. So I had to have the car towed there via AAA. Quality Tune Up verified the fuel pump needed to be replaced. Their process involved lifting the bed of the truck to get access to the tank which held the fuel pump. But I had welded the bed to the frame to accommodate a winch I installed which made that impossible. Mike the manager went out of his way and said they would give it a try and let me know at the end of the day. So, I was dreading that call. The call came in and I was shocked to find out they were able to do it in record time. Hurray!!!!! They were fantastic. 😊 😊😊😊😊

Thanks to my friends at Quality Care for taking care of me and my car. I have been coming here for several years and the service is still top notch. I appreciate Mark and his crew.