I'm surprised at all the negative reviews. I took my car in for an oil change and brake check; I wanted to avoid the weekend crowd so I called on a Wednesday morning. No answer until 9am when they said they could take my car and it would take only 20 minutes. When I got there, they assisted me quickly but said it might take a little longer based on my car (couldn't they have asked the type of car over the phone?) Anyway. I said I'd seen a coupon online and they honored the price - brake check, oil change, and new filter for $30. My boyfriend and I took the dogs to a nearby dog park and within 30 minutes or so they called saying my car was done. I went in, paid, and left in just a few minutes. Not the best service ever - they don't talk much and really just want you in and out, but they get the job done quickly and at a decent price.