SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

While making a journey south in an RV with a Ford 460 engine, the car wouldn't turn over. Mike and his team were referred to us by locals and they had us rolling in 6 hours on a Monday when the place was bustling with cars coming in and out. Overall great people, true to their belief in helping get you going.

5

Had to get a smog check for my car. The lady running the place was really nice and I was in and out in about half an hour. Nothing negative about the experience.

5

My family and I have been coming here for years. Most recently I came in for a smog test, and it was super quick. They like to get the small projects (oil change and smog) out of the way fast so you can be in and out. They are real and won't try to sell you something you don't need. These guys are great, I won't go anywhere else.

5

Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience

5

Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience My go to place. I have a 2011 Honda Insight Hybrid that is less than a year old to me and I have had my oil changed there 3x (I drive A LOT, daily commute, kids that play sports, 2 vacations to San Diego), tire roatation, cabin air filter replaced and engine filter replaced. I don't feel pressured to get a bunch of unnecessary things done and am confident in Mark's suggestions. Also, he is genuinely nice, he remembers things about his customers and engages in appropriate small talk (in others words, not creepy and not so lengthy it interferes with your wait time) The first time I went for an oil change, I had a coupon for $24.95 but that was for regular oil and my car uses synthetic so it was closer to $70. I read a yelp comment that someone's husband said they always use regular oil and Mark somehow finagled her into getting synthetic oil, well at first I thought this guy is trying to take advantage of me, but I confirmed with 2 of my friends that are mechanics and they both confirmed that my car needs synthetic and that it was a fair price. At my last visit 1/25/15 - My indicator said I had 10% oil life (it comes on at 15 so I was pushing it), needed a tire rotation, and cabing air filter replacement. I had a coupon for the oil change (showing him my coupon on my phone was honored - but it was $10 more because of a certain oil). While getting that done, another guy came and showed Mark my nasty black engine filter, so he recommended I get it changed and I did because I had noticed my car wasn't picking up as quickly as usual so it made sense. Tire rotation wasn't needed because I had it done last time, but tire pressure was checked (like Mike says - always do). So this visit cost me $150, which was about $50 more than I had budgeted, but I went in getting 38-39 MPGs and left getting 40-42 MPGs.

5

Came for a smog and oil change. They were prompt, offered me a better coupon than I had. Suggested few maintenance items, weren't pushy at all. I will be bringing my other cars here, without any hesitation. Thank you

5

P:S- I don't write a lot of reviews and for some reason Yelp does not display the ones I do, even when they are fully positive.. Lets see if this one is displayed :-) My husband took our van to the shop for oil change last week and he, as course of conversation, asked if they could take a look at a problem with our van's automatic doors. The passenger doors were not opening when the engine was on. They offered to check but mentioned that they may not be able to fix anything big. Apparently when they ran some analysis and reset something, the problem went away. The Honda dealer was asking for an exorbitant price even to take a look at the problem but Quality Tune-up did not even charge us since we were regulars there and it was a minor fix. Talk about customer service- They rock..I would highly recommend them.

5

my go to place for synthetic oil changes. ask for their website discount. got a transmission fluid flush on sale for $120. very good prices. i have a good idea of what needs to be maintained and replaced on my car. they didnt give me any bullshit recommendations on what to replace. i normally don't trust mechanics at gas stations but these guys seem honest.

5

I have been coming here for years! They are honest and good workers! They won't try to rip you off or over charge you! Best mechanic I've had in 10 years!

5

I just saw there was a recent review, that wasn't favorable, about the Quality Tune Up on Bascom Avenue and I felt compelled to share some additional thoughts to my review back in 2013. The owner of this business (Sukhi), is absolutely a gem. I've been coming to him for many years, so to hear someone had an unfavorable experience is beyond me. The only thing I can say, is that sometimes there are things that happen during a business day, which can take a business off their timeline, from time to time. What's important is how a company handles the issue, when it arises, that makes a company go from good to great, in my opinion. Sukhi ALWAYS goes the extra mile, if something arises. If you are looking for an HONEST, TRUSTWORTHY, FAIR PRICED, HARD WORKING shop, Sukhi is your man. Go to him directly. I just can't tell you how great he is. Sukhi is not only my car maintenance repair person, Sukhi has become my friend and someone I can always count on. It's because of his honesty and willingness to go the extra mile (every time I come in) that makes me happy to refer him to you. He's a hand shake type of guy you can count on, which I love. I absolutely trust him. P.S. Sukhi, thank you for yesterday. You always make me feel special, everyone time I come in. You're the BEST and I appreciate all that you do for me!

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.