Silicon Valley Auto Repair

Came in to change my brake pads and rotors. I was a little hesitant to let them do the job as I have always been here for oil change only. But the owner Mike and his staff Rich gave me top of the line service walked me through if I really needed to change the parts, alternatives etc. They made sure I had my questions answered before I left. Bottom line, great price for great service! I've been reading on some comments and I don't agree with some of the negative things you guys said, especially for one of the review about not getting oil filled to the max! To proof you wrong, I checked mine and it was on point!

I needed to get my Starter replaced on Saturday evening after 6 when most of the shops are closed. I went to this shop and they helped me out doing extra work for about an hour. A very reasonably priced mechanic with honest workers. I recommend Quality tune up shop as one of the best mechanic i have ever been to.

I get my car repaired here as well as regular oil changes and maintenance. The staff are friendly and honest and will not try to sell you on repairs you don't need. Mike the manager will always put your safety first and is very knowledgeable about auto repair.

Nice and friendly!! Got an oil change and transmission flush all done in an hour or so! Go in the morning its always quicker

Went here for an oil change and there was a special so it was about $20 + tax. The nice thing about this place is that it's across the street from Santana Row, so you can go have a bubble tea at Fantasia and they will call you when your car is ready.

Great service and great price. I am coming here for all of my cars' oil changes and repairs from now on.

Mark and his crew have been servicing my car for at least 2+ years now. Every time my BF and I come here the customer service is outstanding and they are as prompt as you can get when it comes to oil changes. There are coupons you can use off of their website. I feel very comfortable putting my car in these guys hands. They know what they are doing and always have a friendly smile and conversation that comes along with the service. (Something that most other places never offer)

Excellent service Oil, Oil Filter and Air Filter change in 30 mins, didn't try to fix anything that wasn't broken and open on a Sunday. Will use again

So I've been REALLY busy and barely have time to update my reviews. I got a very nice message from the customer service manager apologizing and asking if she could do anything to help better my next experience. I really appreciated that but I felt like such a jerk because I came back a couple of time and the customer service HAS improved. I just didn't update my review ahhhh.. ): I went to another shop for a bit because of it was "recommended" by my car insurance. All I would have to say is that they would give me the run around with my car and would barely even start to think about fixing things before they talked about money. The little things really do matter to me now. I like how they call me by name, they have an extensive file on my car with suggestions of what I might need or what I got done the time before. The workers always put a little paper, throw away foot mat so they don't track in mud. My only complaint is that my last oil change they didn't put a little reminder sticker on my upper left windshield ): How am I suppose to know when to change my oil!? (its a girl thing.. I'm lost without that sticker) Ok came back here cause my parents told me to "Suck it up" and get my oil changed... (-1) star for having no AC but I think that is too much to ask for from a tune up shop. BUT they try... they have 2 fans that blow hot air into your face.. I guess thats better than no air blowing in your face.. (+1) I asked them to change my air filter.. they said that it doesn't need to be changed yet. I guess either they are screwing me over in my air filter needs or they actually check now and tell you honestly what you need or don't need. Over all it saved me money.. so +1 (+1) I asked them to do something with my AC.. they checked my AC and said I didn't need it. Saved me money.. wooo (+1) they did an engine oil flush.. car feels like it runs better.. I guess this experience was better than my last visit. We'll see how it is next time I go. So I've been coming here for God knows how long and I have no idea why I keep coming back. About 6 months ago I had my 90,000 mi tune up. The whole shabang for 100+ dollars. I'm a girl and I kept saying yes to everything because I have neglected my car for about 8 years and I'm pretty dam sure that everything they were offering was pretty legit.. After 2 days of driving my car I noticed that my car would shake violently if I surpassed 70 mph. I came back to quality tune up and they said that it was something with my tired and how they rotated it. After yelling at them about spending a SHIT load of money and having to take another day off of work cause I was carless, they re-rotated my tires and my car was ok. I returned today for an oil change. There were about 5 people ahead of me and the wait was only 20-40 minutes (estimated time they gave me). I was thinking "sure why not.. i have the time"... About an hour later I started to get a little uneasy. I looked out and noticed that my car was sitting in the parking lot. I saw my clip board hanging on the wall and I thought "well they should call my name soon" after another 15 minutes and these asshole guys cutting in front of my clipboard I finally get up and wait in front of the front desk til someone noticed me. 80 dollars for an oil change and windshield wiper replacement. 14 dollars for the wipers AND 14 dollars for the dam wiper labor. WTF. 49.99 for my oil change ughghgh... Irritated I paid and while i was signing my credit card receipt the guy has the audacity to tell me that I need a fuel injector something and I told him "well i just got a tune up recently here.. Do i still need it?" he looked on the computer and said "oh.. I guess not.." and crossed it off. Now I'm just wondering how much money they hustled out of me cause I kept on saying Yes to everything. I'll never come back. p.s. why have a tv if you only play infomercials??? I watched Shamwow about 50x.. and for the price I paid at Quality tune ups I could of gotten 8 sets of shamwows..

I have been going here for years! Quality as in the name, reasonably priced and efficient service, was able to get an oil change on my lunch break. Also good for other services as well. And having a 4x4 can make it tougher to find a service provider with 4x4 lift to do services!