I just saw there was a recent review, that wasn't favorable, about the Quality Tune Up on Bascom Avenue and I felt compelled to share some additional thoughts to my review back in 2013. The owner of this business (Sukhi), is absolutely a gem. I've been coming to him for many years, so to hear someone had an unfavorable experience is beyond me. The only thing I can say, is that sometimes there are things that happen during a business day, which can take a business off their timeline, from time to time. What's important is how a company handles the issue, when it arises, that makes a company go from good to great, in my opinion. Sukhi ALWAYS goes the extra mile, if something arises. If you are looking for an HONEST, TRUSTWORTHY, FAIR PRICED, HARD WORKING shop, Sukhi is your man. Go to him directly. I just can't tell you how great he is. Sukhi is not only my car maintenance repair person, Sukhi has become my friend and someone I can always count on. It's because of his honesty and willingness to go the extra mile (every time I come in) that makes me happy to refer him to you. He's a hand shake type of guy you can count on, which I love. I absolutely trust him. P.S. Sukhi, thank you for yesterday. You always make me feel special, everyone time I come in. You're the BEST and I appreciate all that you do for me! I absolutely love these guys. I forget the fellas name, (tall, thin, man) but I just think he's wonderful. I've been coming to him for years. They've always done a great job and when I drop in, (which is usually what I do) they quickly handle my needs, even if its a busy holiday weekend. I really appreciate his service and it's definitely NOT because I'm hot! (I'm pretty sure) ; )` Thank you for always taking care of me. I appreciate your honesty and wiliness to go the extra mile. :) That's what makes me come back. As a side note... I've never really checked priced but I feel what they charge is fair. What's most important is his honesty and service. It really makes a difference. I'm just a shamed I don't know his name. (Going to fix that :) ) Wait!!! He just called me!!! I have my car down for a quick oil change and forget to mention something. So I called and there was no answer, because he was on the phone with another client. Once he finished his call, he called me right back!!! LOVE THAT!!! So the answer to the my question... the tall, thin, fellas name is SUKHI !!!!!! Thank you SUKHI for the outstanding service. You are why I come to Quality Tune UP on Bascom. Thanks again, Teri