SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

I have been going to this car repair shop for 15+ years. I have all of my work done here. Years ago, I brought in my car for manufacture recommended service for a belt replacement. The gentlemen let me know that I was fine and the car did not need this service. It was recommended by the manufacture, but it did not need to be done. I had the car for many years after that and never had a problem with the belt (and saved $900). Whenever I have work done, but there is still an issue or I have a question later, I pull right in and they take care of it right there and make any corrections without a charge. I went in last week and asked them to do three little things for me. They spent 30 minutes on the car and did not charge me. I drive in for my oil changes and they take me right away and charge less than $30. I go next door and have lunch and I can see from Kentucky Fried Chicken when my car is done and is coming out of the bay. Very convenient. I also have many times dropped my car off in the morning and they drive me to work. Again, I have never had any issue with this shop and recommend then to all of my friends.

5

I'm sitting here in the office at Quality tune up and having a wonderful and insightful conversation with Mark the owner. I brought my 2010 Insight in for a simple oil change and discovered I was in more dire need than I thought. Now most people would assume this is a case of a mechanic trying to take advantage of a poor ill informed customer on order to milk a few dollars out of them. This couldn't be further from the truth. Mark brought in both my air filter and cabin filter to show the necessity of this replacement. Furthermore in the fashion of the old school tune up shops he was at my door before I exited my vehicle and told me I would be served immediately. I couldn't be more pleased with the service at Quality Tune Up. I will most definitely be returning.

5

They get a 5 star for blasting trance music. And of course great customer service and professional work.

5

Never knew waiting for an oil change could be fun until I brought the car here on Tuesday. The weather was beautiful, the mechanic, Rich, had a delightfully sunny personality, and the music was unusual for a garage- i.e., 'How Will I Know' by Whitney Houston, 'I'm Every Woman' by Toni Braxton. Service was quick and honest. This place really stood out. I will definitely be going back.

5

Quality service, fast, efficient and great prices. I bombarded Richard with questions and he was able to answer them all. He checked my brakes for free, recommended I needed them in 15-20k, was really personable. Needed some new tires and recommended me for a hookup through his cousin. I think I found my new shop!

5

Just a couple of Texans new to the area. It's nice to see that southern hospitality extends here! If you want genuine and personal customer services, honest advice, and people not trying to upsell you on things you don't need, come here! I'll definitely be back for future services!

4

First off i really hate coming to Lil rinky dinky shops like this, but i must admit,i was pleasantly surprised... I'm a picky person and if you say one thing you damn well better do it. I must admit ittook a little more time than i expected but in the end i was very happy.i thought that the office guy named Tommy was very kind and took time to explained to me every thing that i needed and why it would be beneficial to get it taken care of. So i walked away feeling satisfied and my car has been running great ever since.my money was well spent. Thanks, see you for my 150,000 check up

5

We needed a new place we could take both our jaguar and dodge too that was both honest and open on the weekends. We knew both cars needed to have brakes and tires checked and Mark and team were awesome and really friendly. He made sure to address all or our concerns and explain the reason behind the problems. We will definitely be brining both vehicles back here!

4

Went in this morning for an oil change and was in and out in about 20 mins. Mike didn't try to upsell me on oil or any other services. Mentioned that flushing out the oil system is good for the car but when I said I didn't want to do it, there was no push from him. He was also very friendly and chatted with me about the area (which I am new to). Overall very friendly service and the pricing seemed fine.

5

I've been here a number of times, thanks to DMV telling me that I had to smog my vehicle. The staff here is always friendly and professional. Highly recommend them!

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.