ok, I understand things can happen! But? I hadn't had the chance to write about this shop until now! I have to say, you can't please everyone but my experience with this shop has been AWESOME!!! I had major problems with my Dodge and they repaired the issues at hand for a fair price!!! I have been coming to quality tune-up shops since the 80's. I know how these guys work and how they are! Their one big family that really is concerned about you TRULY being a Happy Customer!!! I found that other places I have went too simply didn't work out for me! I trust these guys VERY MUCH!! Personal note to Sukhi: Mr. Sukhi, as you know "YOU HAVE A GREAT TEAM!!! " I have been coming to your shop for many many years!!! Sorry that you can't please everyone all the time but you have managed to take care of my old car and as well as my new 2013 Camaro with a LOT of TLC!!! You guys rock and "EVERY SINGLE TIME" I come in? I'm always treated very kindly and VERY professionally!! I have told you guys in person, Thank you! But now I'm saying it here "THANK YOU!!! I always have recommend YOUR shop to family and friends for years, and you know what? I always hear great things about you and your Team and nobody has ever complained to me once about anything negative! You guys "NEVER" failed me and it is what it is!!! "YOU GUYS ARE THE BEST!!!" Hey, See you guys soon!!! I'm Due for another Oil Change!!! : ) Sincerely, A VERY HAPPY CUSTOMER!!! Jim H.