SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Loved this place! Ask for Sergio- such a nice man. Got my Toyota Tundra right in (no advanced warning) and smog-checked my truck in 20 minutes. He noticed that I had printed out his business overview from Yelp and gave me a nice discount! Honest and know what they are doing. I will be bringing in my Civic and Tundra in again for an oil change and service. Nice to have honest guys so close to home! Thank you!

5

We rolled in on a Sunday without an appointment to get an oil change and they had us on our way in about a half hour even while despite being relatively busy. What really makes the place stand out though is how Mark treats his customers. He is a generous person, a descriptor I've never used in the context of a car shop before. He goes above and beyond to make sure his customers have a great experience. As a result, he won two more loyal customers as long as we're in the area.

5

This Quality Tune-Up Shop is located at a gas station across the street from Santana Row -- don't drive too fast and you might miss it driving down Winchester! I've been here twice since moving to the Bay Area a year ago and I'm happy to report that the service has been consistently great. So much so, that I'd rather drive down from SF to get my car serviced here than to look for a new shop in the city (I used to live in Santa Clara, which is how I stumbled across this shop in the first place). The guys here are friendly, knowledgeable, and get the job done efficiently. They charge you a fair price and don't try to scam/sell you on things you don't need.

5

New to the area and ended up gong to Quality mainly because they were open on Sunday. They took me with no problem, got it done quickly, for a good price (25 bucks for an oil change) and were really friendly and courteous in the process. They even told me my car was in good shape aside from needing the oil change and didn't try to upsell me anything I didn't need, which I have had some bad experiences from shops over. I'll be a repeat customer!

5

ok, I understand things can happen! But? I hadn't had the chance to write about this shop until now! I have to say, you can't please everyone but my experience with this shop has been AWESOME!!! I had major problems with my Dodge and they repaired the issues at hand for a fair price!!! I have been coming to quality tune-up shops since the 80's. I know how these guys work and how they are! Their one big family that really is concerned about you TRULY being a Happy Customer!!! I found that other places I have went too simply didn't work out for me! I trust these guys VERY MUCH!! Personal note to Sukhi: Mr. Sukhi, as you know "YOU HAVE A GREAT TEAM!!! " I have been coming to your shop for many many years!!! Sorry that you can't please everyone all the time but you have managed to take care of my old car and as well as my new 2013 Camaro with a LOT of TLC!!! You guys rock and "EVERY SINGLE TIME" I come in? I'm always treated very kindly and VERY professionally!! I have told you guys in person, Thank you! But now I'm saying it here "THANK YOU!!! I always have recommend YOUR shop to family and friends for years, and you know what? I always hear great things about you and your Team and nobody has ever complained to me once about anything negative! You guys "NEVER" failed me and it is what it is!!! "YOU GUYS ARE THE BEST!!!" Hey, See you guys soon!!! I'm Due for another Oil Change!!! : ) Sincerely, A VERY HAPPY CUSTOMER!!! Jim H.

5

I have been looking for a place in Fremont for a mechanic. Man am I glad I visited Quality Tune-Up Shop. Mark is such an Awesome guy. What i like about the most is that he communicates with you before he does anything to the vehicle, talks about the cost and waits for your approval. He's honest about his work. He'll let me know if i really need something done right away or if the problem is not really that severe and can wait a little bit. He's not one of those "Fix This, Fix That, or You should also upgrade to that." Mechanic. Ever since my first visit at his shop I have yet to go somewhere else to have anything done. I have been there several times and all my visit was really pleasant!! Great Job Mark and Staff !!!

5

I had a pleasant experience having my car's oil changed and a smog test at this shop. After taking it in, Mark also thoroughly inspected my car, found that I did not have an AC/heater air filter and that my power steering fluid needed to be changed. I should note that I work in construction where my car is subjected to a very dusty environment on a daily basis, hence the unusually dirty fluids and the need for filters. At no point was I heavily pressured to buy services that I did not need, nor were there any dishonest tactics that I've encountered before used. The work was prompt and professional. The service was amenable and friendly, and I found an honest tune up shop. I'll be taking my car back for servicing when needed to this gentleman.

5

Quick Summary: Hardworking + Knowledgeable + HONEST. Rare combo in the sketchy auto car mech industry. Came in on Sunday, for an oil change and brake inspection. Was helped by a guy named Mike. It was a bit busy and only he was working. Mike told me it would be ~$35 for the oil change and $20 for the brake inspection. When I came to pick up my car he told me the rotors had another ~6 months of wear and tear before needing to be resurfaced (as long as I didn't mind the occasional bumpiness when applying the brakes). Here's what really impressed me... He only charged me $35 for the oil change because he was able to do visually inspect the breaks and didn't have to remove anything to inspect the rotors.

5

5 stars for great customer service by Mark and quick oil change that was well need on my 2012 challenger glad I came here Mark was awesome guy friendly and loved my car just as much as I did :) I'm all about vibes and he definitely made me feel comfortable definitely will be coming back!

5

I've been going to Quality for years. I've strayed to other mechanics because they were "cheaper" but, I always end up back at Quality and here's why.... Mike is about as honest as they come. I took my truck in today to get a tune-up and a brake job. I'm taking a road trip and wanted to make certain I was good to go. Tune-up because it was time and brakes because they were squeaking and i just assumed. He quoted me a ballpark on the phone of about $300+ (for brakes) before I brought my truck down. Fine! I need 'em. After dropping off my truck I received a call from Mike.... Your brakes are great! The squeak is just a squeak. No big deal! Who does that? All the other shops I've taken my vehicles to have found numerous extra's, costing me plenty, only to find out later that I could have done without the extra work. I've lost a lot of money going to the "cheaper" spots. I cannot list all of the great "Quality" service stories here. Believe me though... There are many! Friendly! Competent! Honest! I won't be going anywhere else again.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.