SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Saw the yelp reviews, decided to check them out. This was my first visit here. Friendly, knowledgeable, helpful and dependable. Went in for a basic oil change, and asked them to check on anything else. (Secretly, I already knew I needed a power steering flush and nothing else.) And they told me my power steering fluid was dirty, and recommended a flush. These guys know what they're talking about. I'll go nowhere else but here. Signed, Very happy customer

5

What can I say. I could not use my normal smog guy because I needed a star rated station. Opened Sunday +1 Great attitudes +1 Busy but out in 55 min +1 Close to home +1 Passed smog +1 5 yea, i can count. good guys, recommend them !

4

I was overdue on my oil change and I was in the area so I called in and the guy told me to come in and I'd get my oil change done immediately. It was early in the morning and I didnt have to wait. Got my oil changed, the guy did notice I needed to get my transmission flushed. And its true I need to get my 30k maintenance on the car. The guy didnt pressure me or try to sell me it, but advised that I should get it done so my car will run smoother. Legit place for an oil change!

4

My first visit here was because my brand new used car was popping out of third gear. I took my car to another mechanic and they said that my synchro's needed to be replaced. That's expensive. So I did a little research and found out that popping out of third gear is common on RSX's and I just needed to change the manual transmission fluid. I got a few quarts of the best and took my car over to Quality Tune-Up to do the change. They charged 20 bucks to swap out the fluid for me. I would have preferred if they would have just let me use their lift and do it myself but I understand why this isn't an option. So, for 20 bucks they'll switch out your MTF for you. Cool. The guys here are so nice! My second visit was for a synthetic oil change. I think it was just over 60 bucks (average, as far as I can tell). They are always fast.

5

Real good service! My car engine light is on so I need someone to take a look at it as soon as possible. I go on yelp and I see quality right across the place that I worked at and have 4 starts rating. Unfortunately is passed business hour but I figure it doesn't hurt to check it out anyway. Rich who are the only one left in the shop are nice enough to help me out even though is pass business hours already. Fun guy and nice, real talkative with his customers. Service is done beautifully and efficiently! Highly recommend!

5

All I have to say is ...after reading the reviews at this location I was nervous about taking my daughter's 2000 Dodge Neon car to be fixed ,however they proved all these reviews wrong ! My daughter's car was fluttering and idling high we didn't know what was wrong with it ( it had never given us any problems ). I did some research on bunch of auto shops and most had bad reviews and wanted to charge a arm and leg just to look at it .My daughter is in college and I live on a fixed income and can't help so we knew right off the bat we wouldn't be able to afford to pay someone to look at it on top of not knowing what the problem was. My daughter and I were in the area and I pulled into Quality Tune up ..Scott was the first person I spoke to ( very friendly and nice ) He told me what he thought is the problem ( free of charge ) and assured me they would take care of the problem .He introduced to George whom also was very friendly and nice. I took my daughter's car in the very next morning ,George gave me goof customer service ,had my daughters car looked at right away and fixed within a hour ! I am so happy how her car drove home and how knowledgeable and fair George is and the mechanic that actually did the work . I didn't get his name ,but you know who are :) Only Asian guy I seen :)Thank you George and your mechanic that fixed my daughter's car ! :)

5

Mark and his co-workers have done it again. We have been coming to Mark at Quality Tune up for years with no problems. We started using Mark when we went to another automotive shop and they couldn't figure out what was wrong with our daughter's Volkswagen Jetta. We even tried the Volkswagen dealer and they told us numerous things were wrong and said it would cost us over $2500.00 to fix it. That is when my husband said...LETS TAKE IT TO MARK! Right away Mark figured out what was wrong and fixed it in a timely manner. We got out of there with a bill of $800.00. The Volkswagen dealer was also trying to rip us off as the problems they said that were wrong with the car was nonsense! Last week my son tried to smog his Toyota 4-Runner. He had a coupon for another shop and took it there. It didn't pass and the guy just said it was his timing. He came home and he and his dad went over the timing and it wasn't the problem. They couldn't figure it out so we took it to Mark. It took Mark two days but he figured it out...we bought the part...they put it in and we had Mark try to smog it. Wow...it PASSED!!! WAY TO GO QUALITY TUNE UP..again you come through when other's couldn't! If you ever need a great shop to take your car then this is the one. They are a little pricey BUT....Mark gets your car fixed the first time and you never have to come back for anything.

5

I will always come here to get my car serviced! Great customer service and very quick too! Mark is awesome.

5

I will always come here to get my car serviced! Great customer service and very quick too! Mark is awesome. I came here to get an oil change a couple of months ago, and the service was super quick and Mark was very nice and helpful. Usually when a female walks into a car servicing place, the workers try to upsell you on other services. This wasn't the case. I will definitely be coming back here... (soon in fact)...I'm due for another change!

4

Wow, we had a totally different experience here than most others. I had called to see if they could fit us in for an oil change - the person I talked to was friendly and helpful. When we arrived, he remembered me - the accomodated us right away. Our car was ready in 30 minutes. While our car didn't quality for the coupon I had brought, they gave us a great deal. No problems here, glad they are here and local, would definitely return.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.