Silicon Valley Auto Repair

Mark and his crew have been servicing my car for at least 2+ years now. Every time my BF and I come here the customer service is outstanding and they are as prompt as you can get when it comes to oil changes. There are coupons you can use off of their website. I feel very comfortable putting my car in these guys hands. They know what they are doing and always have a friendly smile and conversation that comes along with the service. (Something that most other places never offer)

Excellent service Oil, Oil Filter and Air Filter change in 30 mins, didn't try to fix anything that wasn't broken and open on a Sunday. Will use again

So I've been REALLY busy and barely have time to update my reviews. I got a very nice message from the customer service manager apologizing and asking if she could do anything to help better my next experience. I really appreciated that but I felt like such a jerk because I came back a couple of time and the customer service HAS improved. I just didn't update my review ahhhh.. ): I went to another shop for a bit because of it was "recommended" by my car insurance. All I would have to say is that they would give me the run around with my car and would barely even start to think about fixing things before they talked about money. The little things really do matter to me now. I like how they call me by name, they have an extensive file on my car with suggestions of what I might need or what I got done the time before. The workers always put a little paper, throw away foot mat so they don't track in mud. My only complaint is that my last oil change they didn't put a little reminder sticker on my upper left windshield ): How am I suppose to know when to change my oil!? (its a girl thing.. I'm lost without that sticker) Ok came back here cause my parents told me to "Suck it up" and get my oil changed... (-1) star for having no AC but I think that is too much to ask for from a tune up shop. BUT they try... they have 2 fans that blow hot air into your face.. I guess thats better than no air blowing in your face.. (+1) I asked them to change my air filter.. they said that it doesn't need to be changed yet. I guess either they are screwing me over in my air filter needs or they actually check now and tell you honestly what you need or don't need. Over all it saved me money.. so +1 (+1) I asked them to do something with my AC.. they checked my AC and said I didn't need it. Saved me money.. wooo (+1) they did an engine oil flush.. car feels like it runs better.. I guess this experience was better than my last visit. We'll see how it is next time I go. So I've been coming here for God knows how long and I have no idea why I keep coming back. About 6 months ago I had my 90,000 mi tune up. The whole shabang for 100+ dollars. I'm a girl and I kept saying yes to everything because I have neglected my car for about 8 years and I'm pretty dam sure that everything they were offering was pretty legit.. After 2 days of driving my car I noticed that my car would shake violently if I surpassed 70 mph. I came back to quality tune up and they said that it was something with my tired and how they rotated it. After yelling at them about spending a SHIT load of money and having to take another day off of work cause I was carless, they re-rotated my tires and my car was ok. I returned today for an oil change. There were about 5 people ahead of me and the wait was only 20-40 minutes (estimated time they gave me). I was thinking "sure why not.. i have the time"... About an hour later I started to get a little uneasy. I looked out and noticed that my car was sitting in the parking lot. I saw my clip board hanging on the wall and I thought "well they should call my name soon" after another 15 minutes and these asshole guys cutting in front of my clipboard I finally get up and wait in front of the front desk til someone noticed me. 80 dollars for an oil change and windshield wiper replacement. 14 dollars for the wipers AND 14 dollars for the dam wiper labor. WTF. 49.99 for my oil change ughghgh... Irritated I paid and while i was signing my credit card receipt the guy has the audacity to tell me that I need a fuel injector something and I told him "well i just got a tune up recently here.. Do i still need it?" he looked on the computer and said "oh.. I guess not.." and crossed it off. Now I'm just wondering how much money they hustled out of me cause I kept on saying Yes to everything. I'll never come back. p.s. why have a tv if you only play infomercials??? I watched Shamwow about 50x.. and for the price I paid at Quality tune ups I could of gotten 8 sets of shamwows..

I have been going here for years! Quality as in the name, reasonably priced and efficient service, was able to get an oil change on my lunch break. Also good for other services as well. And having a 4x4 can make it tougher to find a service provider with 4x4 lift to do services!

I needed to get my transmission flushed in a hurry so I Yelped and found Quality Tune Up. When I called they told me that I could get right in no problem and they gave me a quote for a fairly low price. We dropped my car of and they said it would only take an hour. Luckily the location of this place is perfect. There is plenty to do while you wait. We just happened to decide to catch a movie while we waited. When we came back we settled the bill which was exactly what he quoted me and then I was off and about to enjoy the rest of my day. I'll be coming back for sure! Pros- convenient location, friendly staff, great prices, and quick service Cons- none so far

I actually came here today since my Infiniti was over due for an oil change. Like a majority of everyone here, I decided to give this place a try because of the good ratings on Yelp. When I pulled up here and parked, I was greeted very quickly by Mark. He was very friendly and accommodating to my needs. I presented him a coupon from their website if you want to get some package deals. Mark drove my car carefully to the service area while I walked to the waiting room. When I got to the waiting room, it wasn't crowded. Good thing I had time during the week to beat the weekend rush. After a couple of minutes of waiting, Mark came into the waiting room. He called me up to take some info from me. After that was done, he informed me that I needed a flush to clean my engine. I agreed to it since I knew I was overdue for that service anyway. Mark was very knowledgeable and explains fully the benefits of their services. During the 25 minute wait I had the following services done: - Oil & filter change - New air filter - Rotation of tires - Tire pressure check - Check and topping of fluids After this was all done, I had one more recommendation of changing my power steering fluid. I agreed to that as well since I haven't changed that in awhile. That service took another 15 minutes. I've spent almost $300 in services, but I did notice a big improvement in my car's performance. Thank you to Mark and staff for the great service today.

I was very happy with the service here. They were very nice, professional, and quick. Thanks guys see ya next time. Happy birthday to George.

It was my first time getting my oil changed outside of the dealership and I wasn't disappointed. The guys here were so helpful since I had no clue what I was doing and gave me a great deal. During my wait I ended up having a long convo about DC Universe with one of the guys who worked there and had a blast just waiting. Definitely coming back for the next change.

I have taken my Cars to Zak and his son for many years and have had NO issues. I just took my car in for major service and all went well. Was billed what I was quoted, no pushy sales pitch. All I have to say to all these negative responses -YOU dont have to take there advise and keep your car maintained, but if you do not service your vehicles regularly, then do not expect your car to last. QT, gives you advise on how to keep your car running smoothly at a very low cost.

I needed to get an oil change and wasn't sure where to get it done. After looking at a couple reviews, I decided to give this place a try. When I drove my car in, the guy took a look under my hood and said that it would be beneficial for me to not only get my oil change but the interior of the case (?) cleaned out since there was a lot of old oil build up. I called up one of my carhead friends and he said not to do it. I told the guy working there that I wasn't going to be doing the extra cleaning, then we ended up talking about the most random myriad of subjects from Japanese in WWII to various types of cars. After he had worked on my car and did my oil change, he told me that he had thrown in the cleaning of the oil build up for free. A small service but it was really such a nice gesture and it totally made my day. I paid for my oil change then threw in a loaf of bread and my favorite hummus as a gift =) Good tradeoff!