SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

I am so pleased with this place. I actually found them through Yelp. Yay Yelp! theyre only about a 5 minute drive from my house and i called on a saturday around 11am if they had time for 2 oil changes and they said to come on in. So we come around 1130 and the workers are so helpful and not rude or smug at all. My acuras oil change only came out to $20.. and my moms BMW came out to $105.. but they knocked off $10.. so only $95.. yay!! Very happy with this place and i will definitely return for my car problems :)

5

This is a "Quality" place to get an oil change. I came here solely based on the excellent Yelp reviews and was not let down. The customer service was excellent. The mechanics were friendly and their estimate of how long the service would take was accurate. I'd printed off a coupon for the oil change (check their website for a variety of discounts!) but they were having a special that day so the oil change was actually even less than the coupon price. Thirty minutes, in and out, for a Mazda3.

5

We have been taking our cars to Quality ever since I found their coupons online for a 20 dollar oil change. They are fast, for example they replaced an axle on one of our cars in less than an hour, and will even do some jobs for free like replacing a taillight if you have the part. They keep you up to date on the estimate and let you know if they notice other issues with your car. My husband and I have never felt overcharged and there has been times when our actual payment was lower than the initial estimate. What car place does that?? The staff is knowledgeable and can usually quote you a service right over the phone. I'd like to mention Mike and Will in my review, because we feel like they are genuine guys. One of them will always calls us to confirm the services needed and the cost. They even take the time to find good deals on parts for you. If one place has it for 40 they will find it for 35 for you. Any place else would just put em in and say this is what you owe. They make sure they have your okay with everything, down to the exact penny. Also, if theres a coupon online, they will usually credit it for you without even bringing it to them or even mentioning it. They just discount it for you. We started going here because it was close by where we live,but we'll keep coming here because of how satisfied we've been with all three cars we've sent here. This is a place that actually does good honest work, and we've been to alot of garages and been taken through the ringer in the past. I highly recommend these guys, they'll take good care of you. And to this day they still do 20 dollar oil change!

4

Came in for an oil change and that's what I got. In and out of there in 30 minutes. No upsells or pressures just straight to the point just the way I like it!

5

Called up and said how long... Said bring it in 20min. I asked if they would match midas' price of 20$ + tax and they matched. I walked next door and had some A&W rootbeer... Walked back and it was ready to go. @ 2:40pm on a Thursday and I didn't have to wait hours or make an appointment like MIDAS. 5 star service despite bad english.

4

Good people, who won't over charge you or find problems that never existed. Not exactly ready to work at opening time, which i believe is important since alot of auto labor is charged by the hour. But none the less, theyre worthy of doing business with.

5

Needed another one of those annoying smog check reports to finalize my car registration renewal so I looked up different shops and price checked and was happy to find that this shop was the cheapest of the ones I called. AAA Speedy smog (next to AAA on Saratoga) was about $68-69 Another place I called was $60 total I did see a location on Winchester & Dillion? for $29.95 but not sure what the grand total would be after fees. I would come here again and pay the difference from a cheaper place just for pure convenience. This location has a coupon for $34.95 + fees so total was $44.95 I scheduled appointment online (although they never called and I don't think you need to, since I actually missed my appointment time I told them I'd be in. Told them between 4:30-4:45). I ended up arriving around 5:30ish and looked like there was 2 other cars being worked on but they took me in right away and I was out 5minutes before 6pm. In & Out just the way I like it! Bonus: it was right across the street from Santana Row (Chilli's or back of Maggiano's side of Winchester & Olin corner). Open M-F 8-6pm/ Sat 8-5pm/ Sun 9:30-3:30pm I asked about oil change and found out it is about $24.99 but there might be some coupons online they would honor. Employees are friendly and nice, service and speediness is wonderful (when it's not busy). NOTE: there really is no waiting area other than one chair to the side, so don't expect a whole area for your leisure.

5

Lune, Oil, Filter, and Inspection for $25 out the door. Great price. I walked into Quality Tune Up yesterday and talked to Mike. I told him what I needed and he told me it would be about 30 minutes (I didn't have an appointment). I left my keys with him and read a magazine while I waited. 35 minutes later, I had my car and was driving away. During the inspection, Mike noted that my transmission fluid was burnt and should be replaced at some point. In October, my mechanic had told me to come in a replace my transmission fluid in December. I'll be back next time I need a simple servicing.

5

Came here on a late Tuesday morning for an oil change (lube, oil, filter, 19-pt inspection). Staff and mechanics were very friendly and seemed knowledgeable. They were done in 15 minutes and the price was right (I paid $20.43 without any coupons). Better yet, they didn't try to sell me any extra parts or services at the end. I Best of all, for you ladies, you can shop at Santana Row across the street while you wait!

5

I changed the oil here using a coupon printed online from their website. The total cost is $22. I also did the brake inspection. It took 2-3 extra hours, because they couldn't find a specific tool for my vehicle. Then they provided me a free ride from the shop to my home and from home back to the shop and $5 off for the brake inspection. The total experience is good. They are friendly and responsible. I also saw several returned customers to change their oil during the time I waited there. And the price is good. I would come back here next time when I need to change the oil again.

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