Let our happy customersDo the talking
Dennis, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
If I could leave 0 stars I would. I had the worst experience of my life and these guys are not professional at all. I went in about 20 days ago for a coolant leak and they told me they could fix it and charged me almost $1500. Today, I realized my car was still leaking (and had been leaking for sometime) and it was the same exact problem. I brought my car in again because they advertise their "guaranteed work," but they refused to fix it and blamed it on a different problem. They wanted to charge me $1200 more. I should add that they initially charged me almost $200 for a "diagnostic" where they were supposed to check the problem, but during my second visit were very adamant that it was now miraculously something else. It made me start to think that they never fixed anything in the first place. During my first visit, the workers were extremely nice and helpful, but during my second visit when I questioned their work, their attitudes were the complete opposite. I felt disrespected and it honestly felt that because I am a woman, they wanted to take advantage and just get money.
Danai, We are disappointed to see this review. Especially the part about trying to take advantage because you are a woman. We have a long track record of treating all of our customers equally with respect. A lot of our reviews are submitted by women and comment how we explain everything and treat them with respect. Gender has nothing to do with how someone is treated in our facility. We practice the "do unto others" philosophy. Sometimes fixing one problem brings another problem to light. Our work is guaranteed for 12 months or 12,000 miles. The first repair that we performed is functioning fine. We wish you the best with your car care needs. Thanks, The Quality Tune Up Car Care Team
Nuansri, Thank you for sharing your rating. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Honest, repairs are made, back on the road with no problems, that's what I look for. Probably had over 40 visits with my 4-5 cars over 16 years or so.
Nacho, Thank you for choosing us for your car care needs for the last 16 years! We appreciate you sharing about your experiences and your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Good pricing they work pretty fast and are super nice!!
Isabella, We appreciate you sharing about your experience. Our motto has been to provide a Quality service at a Quality price since we started in 1976. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Great service, reasonable price and they even had treats for my dog!!!
Michael, We love it when you bring your furry friends to say hello. Thank you for choosing us for your car care needs. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
I woke up early and brought my car to Quality Tune-Up for a smog check. I was the second person in line, and was told that my car should be ready within the hour. I returned 2 hours later to pick up my car, and it had not yet been touched. The employee told me that they were just now bringing it in to be checked. He then walked to my car and took it in for the inspection. The service was very friendly, and my car passed inspection. However, what I was told should take less than an hour, ended up taking more than 2 and 1/2 hours.
Bobby, Sorry that we missed the promised time. We do work on a first in, first out basis. Sometimes there are problems with a vehicle in front of yours that will delay us starting on your vehicle. We apologize for any inconvenience that this caused. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Oil change Service was quick and they changed my burnt rear bulb at no cost as a gesture for a new customer ! Marc is very friendly and provided great customer service ! Will be a loyal customer
Iman, Thank you for giving us a chance to earn your future business. Marc and the team are here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
Fair price, fast service, good communication on status, no concerns.
Luciano, We could have said it any better ourselves. Thank you for sharing your experience. We appreciate your continued support. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team
It is close to my home. I used to go to dealers. This is my first try here for oil change and tire rotation. The job was done well. Good place to go for future maintenances. Personally, I feel it is better in quality than the dealer I go to. Recommend here. Only one thing is that the worker said it would finish at 11:30, but it finished about 1hr later. I am OK with this though. Next time I will just drop off and come back when they send me the message.
J Z, Thank you for choosing us for your oil change service. We appreciate you sharing about your experiences. We do work on a first in, first out basis. Sometimes things come up on other vehicles in front of yours that delay getting started on your vehicle. We're here for you next time you need us. Thanks, The Quality Tune Up Car Care Team