I went in around 12:30pm today for a smog check. Gilbert was very friendly and helpful. He told me my car was 2nd in line and it would be about an hour. I was done and out of there by 1:10pm. I only gave 4 stars though, because while another guy was hooking up my car he seemed a little careless like he didn't care if he hit something. Also, while he was inside my car, another customer or a friend of his was hanging all over my car and talking to him with another bystander; seemed very distracting and I didn't like having some many people around my car that didn't work at the Quality Tune-Up. Besides that, Gilbert gave great service and got me out of there 15 minutes ahead of schedule.