Dishonest service station. The didn’t provide estimates onsite but called me afterwards. Upsell anything/everything without me having the luxury of time to think through the estimate items. I asked them to check electrical fuse for seat, which turned out to be the actual problem. I was given the option to either pay $100 injectors cleaning (which I declined initially) or hefty labor for fuse replacement. I feel cheated and a bad experience overall. They want your money right away and not a repeat customer by building trust.
Dear Sukhdeep, we're sorry to hear about your recent experience with us. We strive to provide transparent and honest service to all our customers. We understand your frustration and we'll be taking your feedback seriously to improve our processes and ensure better communication. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future. Thanks, The Quality Tune Up Car Care Team
Response from Quality Tune Up Car Care Center