SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Always great service. Reasonable prices.

Thank you Terry for your glowing review! It's always a pleasure to hear from satisfied customers like yourself. We're glad to know that our service met your expectations in terms of quality and affordability. Your kind words motivate us to continue providing exceptional service. Thanks again, and we look forward to serving you in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Great customer service and Mike is an awesome Supervisor.

Thank you for the 5-star review, Thomas! We're thrilled to hear that you had a great experience with our customer service team and that Mike provided excellent support as a supervisor. We'll be sure to pass along your kind words to him. If you need any further assistance, please don't hesitate to reach out. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Im happy with the service I have received here Sukhi and the team are respectful, courteous and professional.

Thank you Silvia for the positive feedback! We pride ourselves on delivering excellent service, and we're thrilled to hear that you had a great experience with our team. Your kind words mean a lot to us. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

We live very close. My mechanic had just sold his shop. My vehicle didn't start early morning for work. My roommate let me use her car and told me she was helped down the street by a nice man. The next morning, I called, explained. He told me being it over. I got it there. We spoke. He remembered my roommate. He called me later to come get it. We spoke again for a few minutes. I drove away with a smile. Thank you Mr Suki for helping us.

Thank you for this heartwarming review, Angelo! It's great to hear about your positive experience at our shop. We strive to provide excellent service to all our customers, and we're happy that we were able to help you and your roommate. We'll make sure to pass on your kind words to Mr. Suki. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you, Catrina Miranda, for the 5-star rating! It's always rewarding to know that we're meeting or exceeding our customers' expectations. We look forward to serving you again soon! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Thank you, Levi, for your feedback. We're glad to hear that you had a positive experience with us! If there's anything else we can do to make your experience even better, please don't hesitate to reach out to us. We look forward to serving you again in the future! Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Mecahnics / workers are very helpful. Ive been coming here many times

Thank you for your positive feedback, Kristine! We're delighted to hear that our mechanics have consistently provided you with helpful service during your visits. Your satisfaction is our priority, and we look forward to providing you with more excellent experiences in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
4

Been coming here for a while. Always been helpful and caring. The last few was not so so but I give them the benefit if a doubt maybe was so very busy. After my last oil change, they did nit change or reset the change oil light. Haven't been able to go due to sickness and work.

Thank you for your positive feedback, Kristine! We're delighted to hear that our mechanics have consistently provided you with helpful service during your visits. Your satisfaction is our priority, and we look forward to providing you with more excellent experiences in the future. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
1

Unfortunately I felt they were trying to upsell me. I watched other cars move through much faster. My car was there being worked on (supposedly) for over 45 minutes. I will not be returning to that location.

Dear Karrie, We sincerely apologize for any inconvenience you may have experienced during your visit. Our policy is to service vehicles on a first-in, first-out basis. Unfortunately, there was a vehicle on the service bay lift that required completion before we could attend to your car. Additionally, we had to move another vehicle onto the lift as your vehicle would have obstructed the entrance while undergoing the smog check. We are committed to providing efficient service and will review our procedures with our team to prevent future occurrences. Thank you for your understanding and for bringing this matter to our attention. Your feedback is invaluable to us. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

Thank you for excellent customer service , and for the best relationship with customer.

We appreciate your kind words, Kabir! Providing excellent customer service is what we strive for every day. We're thrilled to know that your experience with us was top-notch. We're always here to maintain the best relationship with you!

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.