SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Mark has been taking care of our cars for about 10 years now and love the job he does!

5

The place is good. I called this place to fix my car break and oil change and they gave me time slot to come. There are prompt to answer my questions and explain me what with detail. I would recommend this place for your any kind of car problem fix.

5

I was having trouble with my car regarding the check engine light and my car passing smog. Victor and his crew were more than willing to take in my car on such short notice. They were even able to fix my car that same day! They had a quick drop off of the part they needed to change and installed everything in a timely manner. They were so nice and so helpful! They even offered to do a follow up smog test for me so that they check their work. Even though I had taken my car to another place for smog (where it failed and they asked me to come back), Quality tune up offered to waived the price of smog if I showed the proof of payment from the other test. The following day I brought my car in after have driven for at least forty miles and they only charged me for the smog certificate. My car passed and is now running smoothly! Thank you so much Quality Tune up!

5

It's my second visit here for an oil change, and I'm very pleased with the service. After paying for my service, the guys noticed my back lights were out. Victor was so kind to offer light bulb replacement complimentary. I can tell they take pride in their work by how they above and beyond to please their customers. Many of the technicians have been with this company for over a decade, so they are passionate about their work. This place will be my go-to spot for car issues since every experience has been positive. They even email and USPS mail reminders and coupons! SCORE! Thank your, Victor and team Quality!

5

Great deal and very fast! Helped me out with my beak problems and answers phone promptly

5

They made this very easy. This was the first time I have ever smogged a car. The service was quick and courteous.

5

Been here many times. Mark has always been exceeding my expectations. He keeps me informed about what's going on and goes out of his way to get reasonable prices of needed parts. On top of all that, he's also a very interesting man to get to know. Honesty, quality and efficiency. That's what I always look for in any business. Mark and his crew has these qualities. Enough said.

5

you definitely can trust on quality car care Fremont. They honest, the price is competitive and have great costumer service. If you looking for good auto repair place in Fremont or east bay this the place thank you guys

5

Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience

5

Still 5 stars. I sent my oldest (now that she has a license) to get my oil changed. (I called ahead to let them know she was coming just in case she felt a little lost). I texted her the copy of my email coupon (sign up for discounts!). She mentioned a noise on one of the tires, she called me and asked if they had permission to drive it around to see what was up. She wasn't over charged or mistreated because I wasn't there It says a lot about their professionalism and the trust I had to send my daughter there by herself and she felt it was a good experience My go to place. I have a 2011 Honda Insight Hybrid that is less than a year old to me and I have had my oil changed there 3x (I drive A LOT, daily commute, kids that play sports, 2 vacations to San Diego), tire roatation, cabin air filter replaced and engine filter replaced. I don't feel pressured to get a bunch of unnecessary things done and am confident in Mark's suggestions. Also, he is genuinely nice, he remembers things about his customers and engages in appropriate small talk (in others words, not creepy and not so lengthy it interferes with your wait time) The first time I went for an oil change, I had a coupon for $24.95 but that was for regular oil and my car uses synthetic so it was closer to $70. I read a yelp comment that someone's husband said they always use regular oil and Mark somehow finagled her into getting synthetic oil, well at first I thought this guy is trying to take advantage of me, but I confirmed with 2 of my friends that are mechanics and they both confirmed that my car needs synthetic and that it was a fair price. At my last visit 1/25/15 - My indicator said I had 10% oil life (it comes on at 15 so I was pushing it), needed a tire rotation, and cabing air filter replacement. I had a coupon for the oil change (showing him my coupon on my phone was honored - but it was $10 more because of a certain oil). While getting that done, another guy came and showed Mark my nasty black engine filter, so he recommended I get it changed and I did because I had noticed my car wasn't picking up as quickly as usual so it made sense. Tire rotation wasn't needed because I had it done last time, but tire pressure was checked (like Mike says - always do). So this visit cost me $150, which was about $50 more than I had budgeted, but I went in getting 38-39 MPGs and left getting 40-42 MPGs.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.