Silicon Valley Auto Repair

Quality tune up for a check up on the Chevy pick up. Mark does a great job take ing care of my cars

I've been coming to Quality Tune-Up Shops in Fremont for the better part of the last year and a half, since I've been spending more time in the area. My usual shop (Alvin's in Milpitas, yelp.com/biz/alvins-auto…) is a tad far when I need to do simple oil changes or minor repairs, so this location is convenient in a pinch. So far, I've only done oil changes, so I can't vouch for their major service, but I can safely say that when the day comes that I do need more substantial work done, I would not hesitate to return. No matter what time I drop by, be it on weekdays before work in the morning or smack dab in the middle of a Saturday afternoon, there is NEVER a line. Work is prompt and efficient, and you are on your merry old way within 15-20 minutes. Mark, the gentleman running the shop (I'm not sure whether he is the owner or the manager), is extremely friendly and knowledgeable about cars, and always goes out of his way to greet you once he sees your vehicle pull up. He also doesn't gouge you on pricing either. It's always been a flat $30 for an oil change on my compact sedan (not sure how much it would be for a larger car). The only oh-so-slight gripe is that he always tries to upsell synthetic and/or "high mileage" oil, but just a simple, "No," and he won't say anything more. In closing, everyone knows that auto repair shops are some of the most unscrupulous, if not downright corrupt businesses out there, and it is good to know that places like Quality Tune-Up Shops still exist. It's still a shock to me how most other shop owners just don't understand the notion that honesty and service with a smile will ultimately make you far more successful than ripping people off. I'm glad this place gets the message.

+1 great customer service. All the guys were really nice and I put my complete trust in them +1 I got a synthetic oil change & smog in less than 2 hours +1 decent prices. oil change $60. Smog check $50 +1 convenient. no appointment needed and they electronically sent my smog check papers to the DMV +1 im not knowledgeable about cars and they didn't make me feel dumb or taken advantage of HIGHLY recommended!!! Thanks guys!!

You know you have a great auto shop when the owner actually turns away a customer because he can tell they have recently had an oil change. I was there with my daughter the other day, she was enjoying a cookie that Mark brought out for her, and a man came in saying his wife had handled service for their car the last few times and he wasn't sure what had been done. Mark went and checked his car and came back and told him he wouldn't need another oil change for about 2 months. Now, that's an honest man! It made me feel even more confident in the trust that I have for the service I have done there and the recommendations made by Mark and his team!

You know you have a great auto shop when the owner actually turns away a customer because he can tell they have recently had an oil change. I was there with my daughter the other day, she was enjoying a cookie that Mark brought out for her, and a man came in saying his wife had handled service for their car the last few times and he wasn't sure what had been done. Mark went and checked his car and came back and told him he wouldn't need another oil change for about 2 months. Now, that's an honest man! It made me feel even more confident in the trust that I have for the service I have done there and the recommendations made by Mark and his team! I am extremely happy with the work that has been done on my car and the service that I have received in the two years that I have been taking my cars here. I have a background working in the car industry, and even though Mark and his guys didn't know that when I first walked in, they have always recommended the best service for my car and have never tried to sell me something I don't need. All of the employees (and even the other customers) are incredibly friendly. I bring my toddler with me and they always talk to her and play around with her and always seem happy to see her. I would recommend Mark and his shop to anyone and everyone!

I came in with a coupon for Lube-Oil-Filter. My car was promptly attended to and the job was completed in 20 minutes. As a person who does not know a lot about cars, I always find it very intimidating to get any work done on my car and feel like I'm being told that I need to have more work done to my car even when I don't know what it is. I didn't feel this way at all at Quality Tune-Up. My experience was very pleasant. Mark has a warm personality and explained to me thoroughly what was being done on my car. He also recommended for me to go to Costco to get my car battery because it will save me money. He not only honored my coupon, but gave me an educator discount on top of that. I felt very welcomed and comfortable and will be coming back.

I came in with a coupon for Lube-Oil-Filter. My car was promptly attended to and the job was completed in 20 minutes. As a person who does not know a lot about cars, I always find it very intimidating to get any work done on my car and feel like I'm being told that I need to have more work done to my car even when I don't know what it is. I didn't feel this way at all at Quality Tune-Up. My experience was very pleasant. Mark has a warm personality and explained to me thoroughly what was being done on my car. He also recommended for me to go to Costco to get my car battery because it will save me money. He not only honored my coupon, but gave me an educator discount on top of that. I felt very welcomed and comfortable and will be coming back.

Great job! Got the wife's LR3 (2007) smog checked in 1/2 hour. Went to buy a gift card in Niles downtown and by the time we went back with our three sick kids the Rover was done. Thanks Ryan and Mark!

I needed to get my oil changed and was sick of going to places that seemed to overcharge, not know what they are doing, or were trying to trick me into getting things done on my car that really weren't needed. I went on Yelp and looked to see what was near my house and had good reviews. Quality Tune-Up showed up at the top of the list. So, I went there one Saturday during the day. They were able to work on my car right away. While changing the oil they also noticed that I needed new filters for my air conditioner/heater and engine. The guy working on my car said that they could change the filters and only charge me for the filters themselves, which I thought was great. The guys who work here are all really nice. They didn't seem to try to pull a fast one just because I am a woman, and just seemed genuinely honest. I'll definitely be back when I need maintenance done on my car.

I've been getting vehicles serviced here regularly for more than a year. Some jobs are minor routine maintenance (oil, smog), others are more involved (brakes, engine). The work is done efficiently, right the first time, and everything is explained in plain terms up front. The prices are fair (downright excellent on the big jobs). The big thing, though, is that I TRUST these guys. Integrity in everything -- you see it in the way they care for EVERY customer, EVERY supplier, and each other. Mark and his team have earned my loyalty and my recommendation. If you are looking for honest, reliable, efficient care of your vehicles you'll find it here.