I had a pleasant experience having my car's oil changed and a smog test at this shop. After taking it in, Mark also thoroughly inspected my car, found that I did not have an AC/heater air filter and that my power steering fluid needed to be changed. I should note that I work in construction where my car is subjected to a very dusty environment on a daily basis, hence the unusually dirty fluids and the need for filters. At no point was I heavily pressured to buy services that I did not need, nor were there any dishonest tactics that I've encountered before used. The work was prompt and professional. The service was amenable and friendly, and I found an honest tune up shop. I'll be taking my car back for servicing when needed to this gentleman.