Silicon Valley Auto Repair

I like clean places when it comes to work. This place is clean. Tools in place, no crap lying around. Needed a brake check, smog check and spark plugs. Took them 1.5hrs, so i waited there. Friendly people. Recommend the place.

I work really close to the tune up shop, so it's super convenient to leave my vehicle there and walk back to work. The convenience factor is not the only plus to this place. Mark, the owner, is a super nice guy. The first time I brought my car in, he was honest and polite. It's hard to trust car mechanics when you're a young woman. I never know if they're trying to swindle me out of my money with unncessary work, but I got a genuine feeling from him. Plus, he gave me a 10% "educator" discount. How cool is that! I've been coming back to this place ever since. I hardly see Mark anymore, so Jorge usually helps me out now and he's also friendly and honest. Quality Tune Up is my go to for my auto needs. I just wish they did alignment.

Mark is a really nice guy and so is George. I took my MDX in for a oil change and little bit more. Mark walked up to me the moment I parked my car. Took a look and since I had already called earlier, he knew what I wanted. Oil change with Synthetic oil was about $55 and he added an additional quart at $9. The only thing I did not like was that they did not even vacuum the interior. Although service was good, this left a little bit of a bad taste. Every other place I know does interior vacuum. The service was swift. They did tell me I did not need a rotation since the tires looked like they were rotated recently. (I got this car from a dealer recently) That was nice of him. George recommended an engine flush after looking at the oil. I think they are really good but I wish they had small things to make the customers feel good. A coffee pot inside would not hurt and I hope they add the interior vacuum as well when changing the oil.

As I drove my car into the parking lot, I was asked if I needed help the moment I turned my engine off, literally. I've had great experiences with the San Leandro location, so I expected the same here. Sure enough, I was right! George is the guy that helped me and he quickly drove my car onto the hydraulic lift after telling him I needed an oil and filter change. Taking a look at my engine, he suggested I flush out my engine oil as the oil looked pretty sludgy. He pointed out the condition of the oil as he asked me to look under the hood with him. I was in and out much faster than I expected. Granted, I was here on a weekday at 11:00 AM. George told me they get pretty busy on weekends, so be sure to come early if you can't sneak away from work during the week. HONEST, fast and friendly service with a smile. Be sure to ask for George, he's a really nice guy!

First come, first serve on oil changes. Service was fast. The guy told me its $20 for tire rotation even though their menu inside shows $15 for it. I was having second thoughts about this place.. But after looking at my tires he said I don't need tire rotation. How many car shops will tell you you don't need something? Props for that.

I've brought in my car several time for minor issues since I really did NOT want to to it myself (oil change, minor tune-ups, brakes) and the techs here really took care of the problems my car had. Too many places will try to take advantage of car owners but I don't get that feeling here. The last time I was here, the Service Tech suggested I change the fluid for the power steering. I am not sure it was really necessary but I DO know P/S fluid is not supposed to be that weird color the Tech showed me. Another time they took care of the brakes. I really, REALLY did not want to do it myself and spent about $300 to replace rotors, drums, pads, shoes. Was it worth it? My car stops without screeching like a 14yr old hitting puberty so yes. And yes, I have also changed the Fuel Filter myself a long time ago on another car. Which is why I let professionals change it now since making two trips to the parts store (wrong filter the first time :p ), one to Target to get some kitty litter to pick up the small gas spill on the driveway and wasting 2 hours going back and fourth to the stores was really annoying. Open on Sundays! Thank you!

My car started making crazy noises on a Friday evening and was so freaked out that there was something wrong with the engine. I wasn't able to bring it in on Saturday, so I had to try and find a place that was open on Sunday....which was close to impossible. Quality Tune-Up gets 5 stars, just for being open on Sunday when almost no one else is. Mark, who I think is the manager, reassured me right when I brought it in that it wasn't the engine and would be able to take care of it. Since I have a Saab, it's always a little funky getting it fixed and finding the parts for my crazy Swedish car so I rented a car thinking I'd need it a few days. Mark was able to have my car ready by the next afternoon, even with it needing quite a few random repairs. I was really happy with this place. They were efficient, seemed very honest, and best of all, were respectful and gave great service to both me and my mom throughout the whole ordeal. I also really appreciated that they didn't try to charge us for lots of things I probably didn't need just because we were women. Mark also offered for me to come in any time and he'd check all my fluids and top them off, free of charge. I felt very taken care of and was put at ease from the beginning. I'm definitely going to go back when I need an oil change or anything else and will feel comfortable knowing that I'll be treated with respect and like a valued customer.

They're honest and competent. Need I say more?

I like coming here for times when I get lazy to do certain jobs like fuel filter changes (gasoline showers are NOT fun!) or for smog checks. The manager/owner Mark is a very friendly guy who will chat with you and not just tell you how much you owe. If you aren't comfortable doing your own routine maintenance on your car like oil changes, tire rotations, belts, and such this would be a great option for you. Naturally, they do try to sell you on small "add-ons" like power steering flush and fuel system cleaners, but I just politely decline.