SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

4

Came here for an oil change because the place had really good reviews, and I was displeased with my last auto service center. I waited about half an hour for my oil change to be done. Better than waiting an hour at my last place. It was a bit pricey. I got 10W30 because my SUV has high mileage, and paid $45 for my oil change, but I agreed since the place got good reviews. The guy at the front was really friendly. One of the guys even came to me and showed me my filter and said it was really dirty, but for an extra $15, I'll go buy one for cheaper elsewhere. I asked him to check my starter because it was acting a little funny, and he said he would. Never got back to me on that, so minus one star.

5

I took my truck in for an oil change. After looking at it Mark recommended an engine flush and new air filter. He asked me to take a look under the hood with him (totally cool) and showed me all the work that needed to be done before I agreed to it. He said the truck would get better gas mileage and it does! The service was speedy and everyone was friendly.

4

A decent place to take your car. I have only had an oil change but they were quick and fhelpful. Prices are normal range. I had george help me, he was very friendly. He reccommended the engine flush since I had waited way over 5000 miles after my previous oil change. He wanted me to go for the high milage oil since I was 45 miles away from hitting the big 100,000, but I just am not ready to admit my little honda is one of the old cars out there. I'd go there again.

5

I found a used Camry that I was interested in buying and I took it here to get a pre-sale inspection. I'm fortunate that I did. I was expecting the mechanic and owner, Mark, to simply check out the car and give me a basic rundown of what the inspection turned up, but I ended up getting that and more. Mark apparently noticed that I was young, probably not very experienced in the used car market (an accurate observation), and he gave me his opinions and advice on buying cars--particularly in today's economy. I discovered that he's a very genuine and knowledgeable man. He really had my best interests in mind. I took his advice to heart and as a result I didn't buy the Camry. A wise decision, I believe. Now I'm just waiting for a better deal. Anyway, Quality Tune-Up Shops is a class act business. Very highly recommended.

5

I like clean places when it comes to work. This place is clean. Tools in place, no crap lying around. Needed a brake check, smog check and spark plugs. Took them 1.5hrs, so i waited there. Friendly people. Recommend the place.

4

I work really close to the tune up shop, so it's super convenient to leave my vehicle there and walk back to work. The convenience factor is not the only plus to this place. Mark, the owner, is a super nice guy. The first time I brought my car in, he was honest and polite. It's hard to trust car mechanics when you're a young woman. I never know if they're trying to swindle me out of my money with unncessary work, but I got a genuine feeling from him. Plus, he gave me a 10% "educator" discount. How cool is that! I've been coming back to this place ever since. I hardly see Mark anymore, so Jorge usually helps me out now and he's also friendly and honest. Quality Tune Up is my go to for my auto needs. I just wish they did alignment.

4

Mark is a really nice guy and so is George. I took my MDX in for a oil change and little bit more. Mark walked up to me the moment I parked my car. Took a look and since I had already called earlier, he knew what I wanted. Oil change with Synthetic oil was about $55 and he added an additional quart at $9. The only thing I did not like was that they did not even vacuum the interior. Although service was good, this left a little bit of a bad taste. Every other place I know does interior vacuum. The service was swift. They did tell me I did not need a rotation since the tires looked like they were rotated recently. (I got this car from a dealer recently) That was nice of him. George recommended an engine flush after looking at the oil. I think they are really good but I wish they had small things to make the customers feel good. A coffee pot inside would not hurt and I hope they add the interior vacuum as well when changing the oil.

5

As I drove my car into the parking lot, I was asked if I needed help the moment I turned my engine off, literally. I've had great experiences with the San Leandro location, so I expected the same here. Sure enough, I was right! George is the guy that helped me and he quickly drove my car onto the hydraulic lift after telling him I needed an oil and filter change. Taking a look at my engine, he suggested I flush out my engine oil as the oil looked pretty sludgy. He pointed out the condition of the oil as he asked me to look under the hood with him. I was in and out much faster than I expected. Granted, I was here on a weekday at 11:00 AM. George told me they get pretty busy on weekends, so be sure to come early if you can't sneak away from work during the week. HONEST, fast and friendly service with a smile. Be sure to ask for George, he's a really nice guy!

5

First come, first serve on oil changes. Service was fast. The guy told me its $20 for tire rotation even though their menu inside shows $15 for it. I was having second thoughts about this place.. But after looking at my tires he said I don't need tire rotation. How many car shops will tell you you don't need something? Props for that.

5

I've brought in my car several time for minor issues since I really did NOT want to to it myself (oil change, minor tune-ups, brakes) and the techs here really took care of the problems my car had. Too many places will try to take advantage of car owners but I don't get that feeling here. The last time I was here, the Service Tech suggested I change the fluid for the power steering. I am not sure it was really necessary but I DO know P/S fluid is not supposed to be that weird color the Tech showed me. Another time they took care of the brakes. I really, REALLY did not want to do it myself and spent about $300 to replace rotors, drums, pads, shoes. Was it worth it? My car stops without screeching like a 14yr old hitting puberty so yes. And yes, I have also changed the Fuel Filter myself a long time ago on another car. Which is why I let professionals change it now since making two trips to the parts store (wrong filter the first time :p ), one to Target to get some kitty litter to pick up the small gas spill on the driveway and wasting 2 hours going back and fourth to the stores was really annoying. Open on Sundays! Thank you!

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