Silicon Valley Auto Repair

My experience here was very good.Mark and his team are good people.I went there for the inspection of an used car.He walked me through the whole process.He gave me good and useful advice.He explained to me why those things needed to be fixed and gave me an accurate quote.They are fast and very helpful.I would surely recommend this shop.

Did my smog check on a Sunday, when no one else is open. Fast, easy and gave $5 off because my son found a marker painted his face. Super nice guys.

Mark and his team have done my car (and my husband's car well). I first took my car here in October in hopes to resolve my check engine light along with a whole bunch of other issues that I was anticipating due to neglect on my end. I love my car but don't maintain it the best I could. In October I took my car in for a smog and got a whole bunch of stuff done. I'd never replaced the brake pads on my car (bad I know :() and I was way overdue for an oil change. Mark was really accomodating and broke down the charges before he started the service. I appreciated this bc it would have sucked to leave and come back to a high bill. My car didn't pass so I had to get all this stuff done. After the repairs I drove my car around for a bit and stopped by to see if everything was good to go. For my second visit one of the monitors wasn't ready so they told me to drive it around a bit more then they could do the Smog again. Drove my car around more and took it in yesterday. Smog passed, free of charge (not saying the smog check is free! YOU will have to pay but I think bc I had all this crap that I had to do initially and I didn't pass the first time they waived it!) YAY!!! Everytime that my husband and I have gone to Quality the service has been great. My daughter even got a cupcake during one of our visits LOL. They're fast, considerate, and pricing is reasonable. Good job!

Mark and his crew have been servicing my car for at least 2+ years now. Every time my BF and I come here the customer service is outstanding and they are as prompt as you can get when it comes to oil changes. There are coupons you can use off of their website. I feel very comfortable putting my car in these guys hands. They know what they are doing and always have a friendly smile and conversation that comes along with the service. (Something that most other places never offer)

I actually came here today since my Infiniti was over due for an oil change. Like a majority of everyone here, I decided to give this place a try because of the good ratings on Yelp. When I pulled up here and parked, I was greeted very quickly by Mark. He was very friendly and accommodating to my needs. I presented him a coupon from their website if you want to get some package deals. Mark drove my car carefully to the service area while I walked to the waiting room. When I got to the waiting room, it wasn't crowded. Good thing I had time during the week to beat the weekend rush. After a couple of minutes of waiting, Mark came into the waiting room. He called me up to take some info from me. After that was done, he informed me that I needed a flush to clean my engine. I agreed to it since I knew I was overdue for that service anyway. Mark was very knowledgeable and explains fully the benefits of their services. During the 25 minute wait I had the following services done: - Oil & filter change - New air filter - Rotation of tires - Tire pressure check - Check and topping of fluids After this was all done, I had one more recommendation of changing my power steering fluid. I agreed to that as well since I haven't changed that in awhile. That service took another 15 minutes. I've spent almost $300 in services, but I did notice a big improvement in my car's performance. Thank you to Mark and staff for the great service today.

I was very happy with the service here. They were very nice, professional, and quick. Thanks guys see ya next time. Happy birthday to George.

It was my first time getting my oil changed outside of the dealership and I wasn't disappointed. The guys here were so helpful since I had no clue what I was doing and gave me a great deal. During my wait I ended up having a long convo about DC Universe with one of the guys who worked there and had a blast just waiting. Definitely coming back for the next change.

I needed to get an oil change and wasn't sure where to get it done. After looking at a couple reviews, I decided to give this place a try. When I drove my car in, the guy took a look under my hood and said that it would be beneficial for me to not only get my oil change but the interior of the case (?) cleaned out since there was a lot of old oil build up. I called up one of my carhead friends and he said not to do it. I told the guy working there that I wasn't going to be doing the extra cleaning, then we ended up talking about the most random myriad of subjects from Japanese in WWII to various types of cars. After he had worked on my car and did my oil change, he told me that he had thrown in the cleaning of the oil build up for free. A small service but it was really such a nice gesture and it totally made my day. I paid for my oil change then threw in a loaf of bread and my favorite hummus as a gift =) Good tradeoff!

Needed to get an oil change before embarking on my 800 mile round trip adventure to Lake Elsinore to see my son over Labor Day weekend. Called Friday, August 27th to ask when they would close that evening. Mark said he was closing early. Called this last Friday, September 3rd, at 4:45pm and the employee who answered the phone said they would be closing at six. When I arrived at 5:10, Mark was closing up. I told him what his employee said, and he didn't seem to care much except to offer me the advice that "the guy on the corner will give you a good deal if you tell him I sent you." Not sure what corner he meant, because there aren't any lube shops at Fremont and Peralta. The closest one was at like Maple and Thornton (OIl Changers), and they wanted $40. I usually pay $26 at Quality. So much for a good deal. I'm so glad I live near Fremont again, after being away in Socal for two years. I've been taking mine and my parents' vehicles to Mark's shop for about 12 years now. He's friendly, knowledgeable, and does not take advantage of those who are mechanically challenged. I think he forgot my discount today, but I'll let that slide... since it was my first time there since moving back. ;) And a note to the ladies - I usually hoof it across the street and half a block down to the Beauty College for a Mani-Pedi while I'm waiting. Bring your own polish... the students do have their own, but being students, color selection may be limited.

My dad uses this place for his car so I figured Id use the same place...and I have been for many years now. I'm always skeptical when I think about taking my car in for service. Ya know if you're a girl they probably automatically charge you extras for this and that cause you know, girls don't know anything about cars. I don't have any problems when I know its time for my car to be brought in. I check their website for any coupons and watch the mail for an specials. 2 days ago I had to get my car worked on. I brought it in as soon as the place opened. Right away I was greeted and they started the diagnostic test - automatic $100 there :0/ A few min later I am told whats wrong (cause my check engine light was on) and I had 4 issues that needed to be tended to. OK I said - now how much will that cost?? I asked how long it would take and that I had to pick up my so from school at 1. They said they could be done by 1 but I said no, don't rush. I so didn't want to spend all day in the waiting room of an auto shop so they offered me a ride home! I thought wow great! I was thinking I was going to have to walk home, boo. So George gave me a ride home and as soon as my car was done I would get a call. I don't know any shop that would give a customer a ride home while they worked on your car. So after my car was done, I paid (cringe) and used my internet coupon for $50 off. My car works great and now I'm not afraid to leave the city! Also he said if I have any issues to bring it back. Great shop and friendly people - do bring your car here (even if its for a simple oil change)!