SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Super friendly staff and super fast oil change. Walked in 30 mins before closing and they still helped. Mike is super friendly and hooked me up with everything for the car, checking lights and tire air, etc. A life saver for me tbh. Will recommend 10/10!!!

5

Great customer service

5

Good people.

Juan, Thank you for sharing, your recommendation means a lot to us. Harpreet, Zach and the rest of the team look forward to your next visit. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

I always wait a bit to write a review on auto repair shops to see if the part was successful. This place was probably a shop Ive should've been going to for awhile. I brought my wife 2009 Ford Escape into the shop after what I was told was the thermostat housing went bad. Called these guys up and had them order the part and got a appt set up for the same day. The owners son *i feel terrible for forgetting your name ;(* was the one helping me over the phone and was the one getting the appt and part all set up. A mechanic *Mike* ended up taking over and looking around the inside of my car and found out that it wasn't the thermostat housing but the water pump to the car. I ended up being in a little bit of a panic cause I was thinking this part wouldn't be a easy fix and the car would need to stay over night. This was the wife only means of transportation to and from work. Mike easily worked around the situation and got the part into the shop ASAP and immediately began working on my car with another mechanic. As he was working he would give me constant updates on the car and how the progress was going. After around maybe 2 1/2 - 3 hours he had my car taken apart and put back together with the new part. *Ive seen what it took to get that part out of and a new one into the car and it would've probably taken a extra 1-2 hours for anyone else*. With the new part in he pulled it to the front of the shop started it up and had it run for a bit. The car decided to continue to be a pain by not wanting to take coolant. Mike once again came to the rescue and had a easy fix and had the car gulping down coolant in minutes * and showing me the useful tip so if i ever had to work on it I had a work around to make it take coolant*. The car repair was on Tuesday or Wednesday and hasn't given us a single problem yet. Mike you saved our week and our budget and our car. Many thanks for everything you did, my wife and I are extremely happy with the work that was done and you have earned a long time costumer for any car repairs we need. Thank you again Mike and everyone at Quality Tune Up for making this headache of a problem a lot easier to handle. For anyone reading this thats is nervous about bringing you car to a mechanic * and getting told one thing and it being another* have no fear with this place. This is one of the very few honest car repair places in the area. They'll tell you whats NEEDED and what may need repairs later in the future. They'll work with you every step of the way and have your car running in no time.

5

Good people.

Juan, Thank you for sharing, your recommendation means a lot to us. Harpreet, Zach and the rest of the team look forward to your next visit. Thanks, The Quality Tune Up Car Care Team

Response from Quality Tune Up Car Care Center
5

This place is amazing. Forget waiting weeks for an appointment come here to get same day record timing service. Honestly I have not meet on person here that I didn't like and feel completely comfortable with. And am amazed at all they have here. Needed a patch in my tire they did it. New windshield wipers they had them. Cleaned out my fuel lines to help with gas mileage. And the list goes on. They are my go to and I'm a delivery driver so... Lol I'm here ALOT and I would not have it any other way!!! Thank you for all your help!!!

5

Went in for a smog check on my car. Saw that there were plenty of cars on the lot. Came in anyways because I really needed to get the smog check done. Went inside and was greeted by Zack. He wrote me up and offered me water. As soon as I sat on the chair I saw my car inside the shop being worked on. Zack who wrote me up is also the person who smogged my car. I was in and out of the shop in less than 30 minutes. Very impressed with the shop. Would come back again soon to get my other car smogged. Look for Zack when you want to get your car serviced. He is friendly and gets the work done quickly.

5

Zack and his team are helpful and welcoming and did a great job on my car! They kindly let me know if the other repairs my car needed such as an air filter change and tire rotation, and while I did not do them today I am grateful that they informed me. I will definitely recommend them to others!

5

Great service and good people! I've been going to this shop for years. Harpeet, Zack and other of their staff are very friendly and professional. I highly recommend this shop to anybody. This is my go to shop for my cars.

5

Great customer service and very friendly

Marco, We appreciate you sharing your experience. We look forward to seeing you next time you need us. Thanks, The Quality Tune Up Car Care Team 5/2

Response from Quality Tune Up Car Care Center
Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.