SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

Our car broke down an hour from home and was towed to this Quality Tune-up where we met Michael. He was professional, yet friendly. Half my family could not go in the tow truck and were stuck out by the initial break down. He arranged for another customer to take me to my family and bring them back to the station. Then he ran diagnostics on the car and determined that I needed a new transmission. We were not charged for anything saying " you will be paying enough for that new transmission". We were stuck far from home and could have been taken advantage of very easily. They were honest and more than helpful. Michael made a challenging situation much easier. Being around the shop for a while, I was able to see Michael interact with many customers and talk with them. They all had good things to say about the shop. Another impressive part of the story occurred during a slow period with his staff. They were all taking a break, standing around when Michael started emptying all the trash cans around the place. His staff jumped in around the 3rd can and helped clean up without him asking. Thanks Michael.

5

I came in with a coupon for Lube-Oil-Filter. My car was promptly attended to and the job was completed in 20 minutes. As a person who does not know a lot about cars, I always find it very intimidating to get any work done on my car and feel like I'm being told that I need to have more work done to my car even when I don't know what it is. I didn't feel this way at all at Quality Tune-Up. My experience was very pleasant. Mark has a warm personality and explained to me thoroughly what was being done on my car. He also recommended for me to go to Costco to get my car battery because it will save me money. He not only honored my coupon, but gave me an educator discount on top of that. I felt very welcomed and comfortable and will be coming back.

5

I came in with a coupon for Lube-Oil-Filter. My car was promptly attended to and the job was completed in 20 minutes. As a person who does not know a lot about cars, I always find it very intimidating to get any work done on my car and feel like I'm being told that I need to have more work done to my car even when I don't know what it is. I didn't feel this way at all at Quality Tune-Up. My experience was very pleasant. Mark has a warm personality and explained to me thoroughly what was being done on my car. He also recommended for me to go to Costco to get my car battery because it will save me money. He not only honored my coupon, but gave me an educator discount on top of that. I felt very welcomed and comfortable and will be coming back.

5

Great job! Got the wife's LR3 (2007) smog checked in 1/2 hour. Went to buy a gift card in Niles downtown and by the time we went back with our three sick kids the Rover was done. Thanks Ryan and Mark!

5

I'm new to the area and my car started making noises as I was dropping my kids off at school. I just managed to get it to this garage and I'm so glad I did. They were fantastic! They diagnosed the problem quickly and had my car back to me with new brakes, stabilizers and air filter in time for afternoon errands. All this and their prices are very reasonable. Will definitely be back.

4

Came in on short notice about an hour and a half before closing time and was able to just drop my car off for an oil change. Walked to Flames right across the street and had dessert and coffee and by the time we were done with that they called saying my car was finished. Fast and friendly service and got the job done very quickly! They have coupons in pennysavers I believe for $23 oil changes. And for me they didn't do what most other places do and try to tell you that your car needs more work so you spend more money. They didn't mention any other work I needed. Just the Oil change. I would highly recommend bringing your car here for a Oil Change/Tune up.

5

You find out how good a Quality Tune-Up and Repair Shop is until you experience a possible warranty issue. We've been taking our 2001 Van to Mike for years but early Sunday morning he was off so his well-trained team had to look over a power steering leak. The cheerful but very busy supervisor on duty quickly determined it could be related to a previous power steering rack repair and that the it could be covered by their warranty! Mike and his team's 'commitment-to-quality' totally impressed the wife as where else can you get a expensive warranty repair done early on Sunday morning? San Jose's Quality Tune-Up Shop #8 can now count my wife as a very satisfied long-time customer.

4

$25 dollar for conventional oil change(they use chevron oil) and tire pressure check, pretty good price! The guy Rich and their technician were friendly and helpful but one of the their Asian worker didn't really respond to any of the question I asked about my car. however, Rich and his crew were willing to stay after their closing time to work on my oil change and I really appreciate that.

5

I love this place. The owner Zack is a straight forward shooter when it comes auto repairs/maintenances and charging for their services. Fast, friendly, and honest service. I strongly recommend this place.

5

I have been coming to this shop for years, from oil changes to engine changes.Sukhi and Cheema and their crew have always done professional work at a fair price. I have recommended their work to many friends and they also have been satisfied with this shop. Thanks again Sukhi and Cheema for your great work at a fair price. Rob S.

Quality Tune-Up Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Fremont (510) 790-0675, Milpitas (408) 262-3211, San Jose Bascom (408) 377-4764, San Jose McKee (408) 923-5430, San Jose Blossom Hill (408) 629-1371, San Jose Winchester (408) 557-8157 if you have any issues in accessing any area of our website.