Being female, I was not surprised when I was treated like I don't know what I am talking about when I went to other car repair places (I don't remember their names, unfortunately). I have repaired my own car on numerous occassions, and have a "knack" for knowing what the problems are when something goes wrong with my cars, so I really do know about cars (I just don't have all the necessary equipment, or the time) After debating with several mechanics about what my car needed, I was told to check out Quality Tune up. I went there, and was pleased that nobody argued with me or treated me like an ignoramous. In fact, they did exactly what needed to be done (what I wanted) and in a timely manner, for a reasonable price. I have been there every time I needed anything done on my cars, and have never been dissappointed! They are WONDERFUL!!!