SAN JOSE BASCOM (ON THE CORNER OF CADEN AND BASCOM)
(408) 340-7755
3146 SOUTH BASCOM AVE, SAN JOSE, CA 95124

Let our happy customersDo the talking

5

All I have to say is ...after reading the reviews at this location I was nervous about taking my daughter's 2000 Dodge Neon car to be fixed ,however they proved all these reviews wrong ! My daughter's car was fluttering and idling high we didn't know what was wrong with it ( it had never given us any problems ). I did some research on bunch of auto shops and most had bad reviews and wanted to charge a arm and leg just to look at it .My daughter is in college and I live on a fixed income and can't help so we knew right off the bat we wouldn't be able to afford to pay someone to look at it on top of not knowing what the problem was. My daughter and I were in the area and I pulled into Quality Tune up ..Scott was the first person I spoke to ( very friendly and nice ) He told me what he thought is the problem ( free of charge ) and assured me they would take care of the problem .He introduced to George whom also was very friendly and nice. I took my daughter's car in the very next morning ,George gave me goof customer service ,had my daughters car looked at right away and fixed within a hour ! I am so happy how her car drove home and how knowledgeable and fair George is and the mechanic that actually did the work . I didn't get his name ,but you know who are :) Only Asian guy I seen :)Thank you George and your mechanic that fixed my daughter's car ! :)

5

Mark and his co-workers have done it again. We have been coming to Mark at Quality Tune up for years with no problems. We started using Mark when we went to another automotive shop and they couldn't figure out what was wrong with our daughter's Volkswagen Jetta. We even tried the Volkswagen dealer and they told us numerous things were wrong and said it would cost us over $2500.00 to fix it. That is when my husband said...LETS TAKE IT TO MARK! Right away Mark figured out what was wrong and fixed it in a timely manner. We got out of there with a bill of $800.00. The Volkswagen dealer was also trying to rip us off as the problems they said that were wrong with the car was nonsense! Last week my son tried to smog his Toyota 4-Runner. He had a coupon for another shop and took it there. It didn't pass and the guy just said it was his timing. He came home and he and his dad went over the timing and it wasn't the problem. They couldn't figure it out so we took it to Mark. It took Mark two days but he figured it out...we bought the part...they put it in and we had Mark try to smog it. Wow...it PASSED!!! WAY TO GO QUALITY TUNE UP..again you come through when other's couldn't! If you ever need a great shop to take your car then this is the one. They are a little pricey BUT....Mark gets your car fixed the first time and you never have to come back for anything.

5

I will always come here to get my car serviced! Great customer service and very quick too! Mark is awesome.

5

I will always come here to get my car serviced! Great customer service and very quick too! Mark is awesome. I came here to get an oil change a couple of months ago, and the service was super quick and Mark was very nice and helpful. Usually when a female walks into a car servicing place, the workers try to upsell you on other services. This wasn't the case. I will definitely be coming back here... (soon in fact)...I'm due for another change!

4

Wow, we had a totally different experience here than most others. I had called to see if they could fit us in for an oil change - the person I talked to was friendly and helpful. When we arrived, he remembered me - the accomodated us right away. Our car was ready in 30 minutes. While our car didn't quality for the coupon I had brought, they gave us a great deal. No problems here, glad they are here and local, would definitely return.

5

Mark and his team are professional and extremely capable people, and they provide above and beyond service. I came in with my '74 International Scout 2 on a Saturday for a check up. They flushed all the fluids, replaced them with fresh high quality ones. On top of that, they put a new bolt in my exhaust manifold, which drastically reduced the engine noise. The owner also provided me with great advice on how to maintain this 30+ engine. Result: my car drives like the day it came out of the factory! AWESOME!!

5

George is an awesome person, is always helping me out I come here because of George. He's such a great worker I dunno if he ever takes a day off I always see him outthere I dunno why people are are hating on them they are always hooking me up with good deals good service and 7eleven is right there so I can wait while my van is getting serviced! 5 Stars

4

Called them for a routine oil change. headed down, decent price, $30 for an oil change and they said it would be about 35mins. After they took my car and were getting ready to prop it up, some guy swooped in and they started servicing him? courteous? a line is a line.. soon afterwards they started changing my oil. I saw them check the tire pressure and adjust while waiting for the oil to drain.. cat cut the line then they apologized for the wait? it took longer than 35. nothing special, I drove 15 minutes out of my way because they were rated so highly on yelp. #geeze #getyelped

5

Went on a Sunday for a smog test as my regular auto shop was closed. The owner Mark was polite and friendly. Very professional and got the test done in 15 minutes. Got a $5 discount in addition to it my windshield washer fluid was filled for free as well. Highly recommend this shop!

5

I was able to have a smog check done on my car on a Sunday. Very efficient: I was in-and-out in 15 minutes. With the online coupon the price was just $38 (including the CA certificate). I was helped by Mark (the owner, I think), who was friendly and asked if I wanted any other services (e.g. an oil change), without being pushy. All in all, a very good experience, and I would definitely go back again.

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